Wall Street Journal Article: Healthcare.Gov's Flaws Found, Fixes Eyed; Site's Design Opened Door to Bottleneck That ... - 3 views

• 
  #1 Darlene Pirkle on 27 Oct 14

   

  This article describes the complex systems involved in actually registering for healthcare.gov and some of the problems with the start-up last October. It sheds light on the sheer complexity of the system and offers solutions for simplifying the process of registration.
  
  
  Weaver, C., & Radnofsky, L. (2013, Oct 10). Healthcare.gov's flaws found, fixes eyed; site's design opened door to bottleneck that persists. Wall Street Journal (Online) Retrieved from http://search.proquest.com/docview/1441079574?accountid=10747

   

  <div class="cArrow"> </div><div class="cContentInner">This article describes the complex systems involved in actually registering for healthcare.gov and some of the problems with the start-up last October. It sheds light on the sheer complexity of the system and offers solutions for simplifying the process of registration. <br /> <br /> <br /> Weaver, C., & Radnofsky, L. (2013, Oct 10). Healthcare.gov's flaws found, fixes eyed; site's design opened door to bottleneck that persists. Wall Street Journal (Online) Retrieved from <a href="http://search.proquest.com/docview/1441079574?accountid=10747" rel="nofollow" target="_blank">http://search.proquest.com/docview/1441079574?accountid=10747</a></div>

  ...

  Cancel
• 
  #2 Phyllis Wright on 29 Oct 14

   

  I love this comment from the article: "If you put a critical pathway at the front of the experience, you're going to logjam everything,"
  It so validates much of what we run into in complex systems. The old saying of getting the cart before the horse still applies.

   

  <div class="cArrow"> </div><div class="cContentInner">I love this comment from the article: "If you put a critical pathway at the front of the experience, you're going to logjam everything," <br /> It so validates much of what we run into in complex systems. The old saying of getting the cart before the horse still applies.</div>

  ...

  Cancel

To Top