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So what happens when your child makes a mistake online? Whether it's typing, posting, sending or receiving something inappropriate, whether it's going onto an inappropriate site or just clicking unknowingly, parents still need to maintain their composure to make each experience a learning opportunity for their children. As Director of Technology at The Nueva School and a member of a working task force*, I helped to create this easy-to-remember parent strategy for handling children's computer-related incidents. I've reprinted it in its entirety below.