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flrdorothy

Hardcore Coddling: How Eleven Madison Park Modernized Elite, Old-School Service -- Grub... - 0 views

www.grubstreet.com/...k-foh-staff-detailed-look.html

traditional service digitally augmented service googling customers

shared by flrdorothy on 10 Apr 14 - No Cached
  • flrdorothy on 10 Apr 14
     
    An upscale restaurant that both demands rigorous formal training in dining service, and googles customers to scoop demographic data and give them a deeply personalized experience.
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