Moral literacy is defined as the ability to contend with complex moral problems. It involves the ability to recognize a problem as a moral one. The morally literate individual must acknowledge the multiple perspectives of individuals involved in the problems. The ability to assess both disagreements on and proposed responses to the problems is another skill of the morally literate individual. The development of these abilities involves learning and practicing a set of skills. These skills must be taught and then practiced until they become habits. The skills include sensitivity, listening, reflecting, critical thinking and moral reasoning. A moral literacy resource for educators, therefore, should provide information to assist in developing both an understanding and application of these skills and abilities.

Digital citizenship is usually defined as the "norms of behavior with regard to technology use." It encompasses digital literacy, ethics, etiquette, online safety, norms, rights, culture and more. Microsoft recognizes that good digital citizenship, when you use computers, gaming consoles, or mobile devices, promotes a safer online environment for all.