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Mandy Burke

MusicGrid: A case study in broadband video collaboration - 0 views

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    This article published in the First Monday Journal provides a case study of how video conferencing was used by teachers for education purposes. Lessons learnt from this case study can be implemented by a business looking to establish a collaborative team communicating through the use of video conferencing. The case study segmented the benefits into four areas, other places, other times, other senses and other brains. The teachers found that videoconferencing was effective in motivating its students as they were communicating with people around the world. Organisations can take this learning and use it in the workplace by connecting like-minded individuals who are located in different offices/countries. This has the ability to motivate and inspire other team members and will potentially lead to more successful outcomes being achieved. Members of the project found that sometimes it was more convenient to videoconference as each member could suggest a suitable time to meet. However this would not always benefit teams communicating with people in other countries as they could be affected negatively by time differences. However team members were able to use the recording function to ensure information was always accessible in the future. The case study found that video conferencing gave team members the ability to use other senses other than just hearing to experience the communication. By being able to see people reactions, facial gestures and body language the communication process was improved and collaboration was easier. As the saying goes "many hands make light work" with the more brains included in the collaborative process different ideas and approaches can be discussed. With increased focus on cost saving, video conferencing provides a cost effective way to ensure that the best employees are included in the collaborative process.
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