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Michael Nycyk

Undergraduate perceptions of the usefulness of Web 2.0 in higher education: Survey Deve... - 5 views

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    Kumar's work has a reasonable amount to offer in terms of a resource; his research gives more clues to the perceived effectiveness of Google Docs users have towards it as a collaborative tool. He has chosen to use the effective research method focus groups with semi-structured questions. Perhaps the useful part of investigating Google Docs as a collaborative tool is how he selected students at the university site who were in many disciplines. Thus he was able to elicit some good insights into why Google Docs is so praised as a collaborative educational tool. One finding was that students preferred Google Docs as a time saving tool where no formal meetings took place. Although the students were on campus, it was surprising that they felt they would rather use Google Docs then all meet to work on a project. The other finding was that the acceptance of this Web 2.0 collaborative technology was greater amongst students that had previous experience with Google Docs or other similar software. Another major advantage found by Kumar (2009) was that overall using such collaborative tools increased interest in the subject matter of their particular discipline. The concept that new technologies add value to existing practice was also interesting. Although Kumar was not clear on this concept, what students indicated this was the case, such a statement suggests that using Google Docs is linked to increased interest in a subject and in turn a desire to succeed. The weakness of this resource is Kumar is not clear of this link; however, as an article to show that Google Docs is of value equating collaboration tools with increased productivity shows how potentially valuable using them can be.
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    References Kumar, S. (2009). Undergraduate perceptions of the usefulness of Web 2.0 in higher education: Survey development. In D. Remenyi (Ed.) Proceedings of 8th European Conference on E-learning, Italy, 308-314. Retrieved April 13, 2011, from http://web2integration.pbworks.com/f/Undergraduate+Perceptions+of+the+Usefulness+of+Web+2.0+in+Higher+Education.pdf
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    I was interested in this article as I work in an academic institution (75% of our students are external) and it is a very topical subject for us at the moment. It was of interest to note that many students "expect to learn with new technologies and because higher education should prepare students for the workplace of the future" (Kumar , 2009, p.308). In terms of the use of Google Docs as a collaborative tool in academic institutions I think that we are only just beginning to see the benefits of this type of online collaboration. Google Docs, as stated by Edwards & Baker (2010, p.836) "can be used to save valuable time that would be otherwise spent e-mailing, revising, saving, e-mailing back etc.". Google Docs is a relatively new collaborative tool but the benefits to both lecturers and students are very evident, as anything that saves time and engages students is worth using. It was interesting that Kumar (2009) said that the use of Wikis was not a popular online collaborative tool - although it was easy to see the possibilities of its use. In one of my resources I looked at the positive use of wikis in educational settings as they "assist students in learning new content and support them in connecting new knowledge with personal experiences" (Deters, Cutherell & Stapleton, 2010, Discussion section, para.2). Successful online collaborative work is not necessarily a time saver or a short cut but approached positively and with good planning and leadership I believe that it will become an efficient and well used educational tool. References: Deters, F., Cuthrell, K. & Stapleton, J. (2010). Why Wikis? Student Perceptions of Using Wikis in Online Coursework . Journal of Online Teaching and Learning 6(1). Retrieved from http://jolt.merlot.org/vol6no1/deters_0310.htm Edwards, J. T., & Baker, C. (2010) A Case Study: Google Collaboration
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    My reading of it Kaye is that Kumar found that was the case at the time the study was done, but I am sure if he redid the study that would be less of an issue. I see Wikis are being quite popular now. Also I agree with your point, it is not always about time saving but if one spends the time learning it, it can be a useful tool for education. Our experiences in this course with Ning last year and the online conference proved that.
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    This article is interesting as it highlights the benefits of using collaborative tools in higher education for teaching and learning. Although, it is also interesting how the article mentions wikis as one of the collaborative tools and then Kumar (2009, p. 6) then omits wikis as part of the group focus discussion as the students involved in the focus group had not used wikis in their personal life nor on campus. What is more interesting about this reasoning by Kumar (2009) is that it was not explained to students about the use of Wikipedia. Wikipedia is a very popular wiki used as a reference tool both in studies and personal life, so it is hard to comprehend that the students in this focus group did not draw any correlation to Wikipedia and the use of wikis. This article also supports the benefits in using a wiki for both, organisations and for teaching and learning as Kumar (2009) highlights how a wiki "improves students writing" (Kumar, 2009, p. 3) and also engages students to collaborate across disciplines (Kumar, 2009, p. 3). The majority of articles supporting wiki use as a collaborative tool have highlighted how the ease of use allows for communication and collaboration, whilst also focusing on the culture of sharing within these two groups. Therefore, wikis are a great collaborative tool, although it is important to also create a sharing culture and provide guidelines when implementing the use of a wiki so, that the participates will use it to support the organisational culture or teaching and learning outcomes in collaborating and communicating with fellow peers or colleagues. References: Kumar, S. (2009). Undergraduate perceptions of the usefulness of Web 2.0 in higher education: Survey Development. In Proceedings of 8th European Conference on E-learning (ECEL), Italy, retrieved from http://web2integration.pbworks.com/f/Undergraduate+Perceptions+of+the+Usefulness+of+Web+2.0+in+Higher+Education.pdf
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    Yes Michael - I agree - things are constantly changing and evolving on the Internet and as you say if Kumar did the study again it would be a different outcome. Cheers, Kaye
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    This paper articulates through research and data analysis from although relatively small focus group the effectiveness of using new technologies 2.0 to enhance learning of students from different background in their respective disciplines. This is as same topic as one of my discussions with article Art Education, Collaboration and the Internet. It talks about internet technology integrates into contemporary education. New generation communicates and shares information differently in current technological society. Computer literate generation are different from earlier generations who rely mainly on books and printed materials. Collaborative online activity as an educational endeavor is involving people from different areas to work together.(Harris, 1999). Internet is also being used in region of high education that adopts Web2.0 to help students learning for their self-study and group projects and leverage strategies. (Kumar, n.d). Not only for undergraduate students, but also those students from high schools and colleges, all gained the benefits of new technologies across disciplines in order to achieving their teaching and learning purposes of education. For high education, I completely agree with that Google Documents is very popular among the students for collaborative projects or assignments, because I often use Google document for my topic research and reference as well. I also believe that the internet generation's familiarity with new media undoubtedly will make this way easier for teachers to craft effective learning experiences and to use such tools to engage students. Reference: Harris, J. (1999). First steps in telecollaboration. Learning and leading with technology. 27(3),54-57. Roland, A. (2003). Art Education, Collaboration and the Internet. Retrieved from http://www.artjunction.org/articles/arted_collab_internet.pdf Kumar, S. (n.d). Undergraduate Perceptions of the Usefulness of Web 2.0 in Higher Education: Survey Development. Re
Bianca F

Teaching and learning online with wikis - 0 views

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    Augar, Raitman and Zhou discuss the benefits of using wikis and online collaboration in teaching and learning. In this article, the authors describe what a wiki is, and how it is used. Originating from the Hawaiian word for quick, (Augar, Raitman & Zhou, 2004, p. 95.) wikis are fully editable websites where content can be edited and added by users. This can also be referred to as "open editing" (Leuf and Cunningham, 2001.) and is a great tool for online collaboration. Wikipedia, an online encyclopedia of information is a popular example of a wiki. It is possible for users to edit and add to the content of Wikipedia allowing knowledge and content to come from many sources. Augar, Raitman and Zhou provide a comparison of a few different wikis and their functionality, including the ability to upload images (not all wikis support this) and their method of tracking users and their contributions to the wiki. This particular function is useful to guage participation of students in an educational sense. As Augar, Raitman and Zhou have concluded through a survey of university students at Deakin, for one particular class, 50% of students were not satisfied with the completely online learning experience (2004, p.98) and in order to foster a more positive learning environment with a higher level of satisfaction for students, an ice breaker acitivity has been employed using an onine wiki to improve participation and collaboration. The ice breaker activity took place over two weeks and required students to answer a series of questions designed to help them get to know their fellow students on a more personal level and to introduce them to how to use the wiki properly. Augar, Raitman and Zhou claim the ice breaker activity was successful is accomplishing this. References: Augar, N., Raitman, R. & Zhou, W. (2004). Teaching and learning online with wikis. In R. Atkinson, C. McBeath, D. Jonas-Dwyer & R. Phillips (Eds), Beyond the comf
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    This paper articulates that Wikis are an excellent tool for collaboration in an online environment that any internet user can share and add content on the website. Wikis, as a useful tool, facilitate online education, which are reviewed to emphasize the features that make them became a valuable technology for teaching and learning online. This project uses a wiki to host an icebreaker exercise which aims to facilitate ongoing interaction between members of online learning groups. Some wiki projects illustrate how e-learning practitioners move beyond their comfort zone by using wikis to enhance the process of teaching and learning online. I think Wikis is a valuable online tool to improve students for participation and collaboration in an educational teaching and learning region. Its particular function is that users could add relevant information and knowledge to enrich the topic on Wikis website. However, this function also cause that the information Wikis websites are being provided with is not exactly correct enough with lacking of formal format and academic reference; therefore, I believe that Wikis is not an ideal online studying tool for those high education users. References: Augar, N., Raitman, R. & Zhou, W. (2004). Teaching and learning online with wikis. In R. Atkinson, C. McBeath, D. Jonas-Dwyer & R. Phillips (Eds), Beyond the comfort zone: Proceedings of the 21st ASCILIT
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    Wikis is a truly tools for online collaboration, whereas we as users would be able to visit the page we looking for, able to read it, re-organize and even update the structure or content inside, which is in other words, we would be able to collaborate each other in terms of creating one documents with contributing our thought and list out information inside. This article is one from a good example, it's really focus on how wikis can be use in terms of facilitating online education, the article itself I found it as a credible resource which is based on report from School of Information Technology, It is useful and really explaining on how wikis can be use as online education tools. By looking at the value for the project, we can use wikis as one of the online collaboration tools whenever we need to sharing contents as well as adjusting the content, hence we would be able to contribute our part equally and accessible at all times in any occasion. By relating this article with my article - which is talk about the use and features of social bookmarking site (delicious), wikis as well provides special features in terms of facilitating online collaboration which is same as delicious sites, it is useful, support communication and collaboration among users, accessible and convenient. References: Augar, N., Raitman, R. & Zhou, W. (2004). Teaching and learning online with wikis. In R. Atkinson, C. McBeath, D. Jonas-Dwyer & R. Phillips (Eds), Beyond the comfort zone: Proceedings of the 21st ASCILIT
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    Augar, N., Raitman, R. & Zhou, W. (2004). Teaching and learning online with wikis. In R. Atkinson, C. McBeath, D. Jonas-Dwyer & R. Phillips (Eds), Beyond the comfort zone: Proceedings of the 21st ASCILITE Conference (pp. 95-104). Perth, 5-8 December. http://www.ascilite.org.au/conferences/perth04/procs/augar.html
Kaye England

JOLT - Journal of Online Learning and Teaching - 1 views

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    This article looks at another popular online collaboration tool in educational settings - the wiki. A wiki is a good choice for online collaboration because it is easy to set up, monitor and for most students easy for them to use. Deters, Cutherell & Stapleton's (2010) article looks at a study of the use of two wikis in particular, PBWiki and Wet Paint. Benefits when collaborating on a wiki are that can author, edit and find information very easily, making wikis especially helpful in the educational setting. Whilst this study overwhelmingly supports the use of wikis, they did identify a number of issues, which can be overcome. It is important that the wiki has instructor or teacher support. The teacher needs to set up guidelines, rules and examples for students to read before the wiki exercise begins. There can also be some technical issues with Wikis - but once again with good technical support these issues can be overcome. The study revealed that most students enjoyed using a wiki and the response was overall very positive. Not only did the students participate as part of their studies, but they could see how it would be possible to use wikis in their own teaching practices. Wikis are a wonderful tool that can be used in many settings and as stated by Deters, Cutherell & Stapleton's (2010, Discussion section, para.2), "in online learning situations, wikis assist students in learning new content and support them in connecting new knowledge with personal experiences".
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    References: Deters, F., Cuthrell, K. & Stapleton, J. (2010). Why Wikis? Student Perceptions of Using Wikis in Online Coursework . Journal of Online Teaching and Learning 6(1). Retrieved from http://jolt.merlot.org/vol6no1/deters_0310.htm
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    This article is a good case study on the benefits of using a wiki for teaching and learning. Since, wikis allow playful creation, flat hierarchies, simple rules, flexible scheduling and diverse participates (Ebersbach, 2008, p. 24-25) it is a great collaborative tool to use in teaching and Learning for students of any age. It would also be more appropriate for teaching staff to start implementing the usage of wikis or collaboration tools for teaching and learning as younger generations are digital natives and use web technologies regularly for communication and collaboration with peers. This article is also a good source to support the argument of using wikis for teaching and learning as it highlights and illustrates the support that students have towards teaching and learning outcomes, with the data illustrating that the majority of students found wikis to be useful for "teaching and learning and for collaborative problem solving" (Deters, Cuthrell & Stapleton, 2010, p. 5). Therefore, highlighting how a wiki allows for asynchronous use for students as many university students may study in a range of modes that include part time or distance modes, thus ensuring that all students regardless of time, space and location can collaborate and communicate both with other students and their facilitators for problem solving. References: Deters, F., Cuthrell, K. & Stapleton, J. (2010). Why Wikis? Student Perceptions of Using Wikis in Online Coursework . Journal of Online Teaching and Learning 6(1). Retrieved from http://jolt.merlot.org/vol6no1/deters_0310.htm Ebersbach, A. (2008). Wiki Web collaboration Retrieved from http://www.springerlink.com.ezproxy.lib.uts.edu.au/content/q08xw7/#section=226612&page=1
Shan Shan Cheung

Informal Workplace Learning and Knowledge Sharing - 3 views

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    The article emphasise knowledge is the asset of organisations. Although knowledge is virtual object, but its benefit for organisations cannot be avoidable. Knowledge benefits organisations enhance their profit making because it increases employees' productivity (Caruso, 2010). Therefore, we should consider how to share knowledge in efficient and low costly approaches. I agree with Caruso (2010) that informal learning experience is an important way of employees acquires their knowledge. Formal learning is not the majority part of knowledge sharing in organisations because of large human and financial resources consumption. On the other hand, informal learning is a helpful way. We could not ignore people share their knowledge among their daily conversation. Moreover, social networking tools such as blogs, wikis are helping informal knowledge sharing. Thus, organisations should think about how to well use these kinds of informal collaboration tools. In my opinion, well use collaboration tools not only ensure employees share their knowledge. In addition, we have to ensure knowledge is practicing and keeping in organisations. Difficult to keeping knowledge in an organisation is the main issue of informal sharing. It is because the knowledge exists and absorbs with an individual. Organisations lose the knowledge once the individual leave the organisations (Caruso, 2010). Besides that, once employees get the knowledge, how do organisations ensure employees apply the knowledge within organisations is the other issue. If employees have not use their knowledge, it does not have any benefit to organisations. Reference Caruso, S. (2010). Informal Workplace Learning and Knowledge Sharing. Retrieved from http://www.eadulteducation.org/adult-learning/informal-workplace-learning-and-knowledge-sharing/
Kaye England

Factiva - 2 views

  • Novel way for using technology. By PETER LELONG, VINCE SUMMERS. 500 words31 July 2002Hobart MercuryMRCURY26English(c) 2002 Davies Brothers Limited STUDENTS in years 5 to 8 are helping to write a great online novel called Billy Bathtub. As confidence grows in the use of online learning technologies, we are seeing the range of activities made available for students continue to develop. The adventures of Billy Bathtub, supported by the Department of Education, is a topical case in point. Author Damian Morgan is currently engaged in writing a novel, online, in collaboration with Tasmanian students during second term. A teacher and writer for many years, Damian has been working with students from around the state in recent weeks. On the completion of the novel in August, Erica Wagner, a publisher with Allen & Unwin, will be editing the novel for publication. The contributions of the students who participated in developing the story will be acknowledged. The partnership of writer and editor in an online collaborative project with schools around Tasmania is certainly a new and innovative way of engaging students from years 5 to 8 in the writing process. With the completion of four drafts of chapter one completed, the author posted a number of questions on the forum to engage students to take an active part in writing the story with him. "I know this is the story of Will Reynes, but do I call him Will or do I call him I?" Morgan asks. One of the many responses which he received: "I think if the story is going to be written in the present tense it should be written in the third person, but if it is in the past tense, the first person. I personally find stories easier to read if they are written like that." The story revolves around the adventures of Will Reynes, who we first meet in chapter one as he tries to rescue his window-cleaning mother from a high-rise building, where she has become entangled in her safety harness. In chapter two, Will, is with his father in a frantic rush to the airport, to meet an important scientist who comes complete with a large ceramic elephant. Students involve themselves in the writing of the novel by submitting ideas through the Discover Education online forum. The author responds to the suggestions from the students. This interaction between author and reader in the development of a novel demonstrates a very good use of the technology. Schools can also engage in online chat sessions with the author by booking time with him over the web. Alternatively they can invite him to visit their classroom. The Discover web site provides a link to download the software, Microsoft Comic Chat, for the online chat segment of the project. Once configured this program provides a secure online environment for students to communicate with the author. The story will continue to unfold with contributions from students until the end of August. To take part visit the Discover web site at http://www.discover.tased.edu.au/ billybathtub/. Document mrcury0020020730dy7v000nc
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    Even though this article from The Mercury (Hobart) is nearly 9 years old, I believe that it is very interesting, and the first time that I have been aware of an online collaboration to write a children's novel. It also shows that online collaboration need not be complicated. Sometimes we overlook the simple in order to engage in the latest popular online trend or something that is seen to be technologically complex. This article shows how sometimes a simple online collaboration tool works best. The collaboration involved students from grades 5 to 8 and was coordinated by author Damian Morgan. Damian received a grant from the Tasmanian government to undertake the collaboration project. Collaboration for the project was undertaken in an online forum and through online chat sessions. Over a period of time students contributed and collaborated with Damian in order to write the novel. Collaboration can take many forms and often we don't realize that we are engaged in it, I suspect that the children in this project were having fun, learning and collaborating all at the same time and had little notion of it! It is interesting that access to the forum is still available and in fact it details the collaborative conversations between students and Damian. The forum is still available at the following URL: http://forum.education.tas.gov.au/webforum/student/cgi-bin/ultimatebb.cgi?ubb=forum;f=97 Final and draft versions of the novel are available at the following URL: http://odi.statelibrary.tas.gov.au/Resources/Framer.asp?URL=%2F2002%2F2%2F010%2Fdefault.htm&ID=00215534 References: Lelong, P. (2002, July 31). Novel way for using technology. The Mercury (Hobart), p. 26. Retrieved from http://global.factiva.com
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    This resource directly links to my topic of crowdsourcing as it discusses a crowdsourcing project which involved young students having the ability to write a novel in a collaborative manner. Students were part of the process of writing 'The adventures of Billy Bathtub'. The article highlights some of the key benefits of crowd sourcing: non-professionals can make important contributions. Anyone can contribute, in this case, despite their age, their input was deemed valuable. It is important to consider that this project occurred in 2002; the nature of the online context was vastly different to today, and we can see this with the design/appearance of the project's online forum. In http://www.wired.com/techbiz/media/news/2007/07/creative_crowdwriting Gorski (2007) explored two popular examples of collaborative novel writing using crowdsourcing. 'A million Penguins' and 'These Wicked Games' also allowed a group of people to write the novel. However unlike 'The Adventures of BillyBathtub' they did not rely on a forum, but rather wiki technology and were also very open and allowed anyone to make edits. Due to this chaotic structure, i believe 'The Adventures of Billy BathTub' was more successful because it was more controlled and restricted. 'A million Penguins' and 'These Wicked Games' faced many issues including vandalism. Many contributors were also contributing content to chapters without bothering to read what was happening in the narrative. However as stated by Jeremy Ettinghausen (publisher of 'A million Penguins') the project was mainly a experiment to see what would happen if anyone could edit and write a novel (A Million Penguins - The More the Merrier, 2007). This article suggests that collaborative narrative writing can be successful if organizers implement some degree of crowd control and impose certain restrictions to avoid chaos, spam, and vandalism.
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    References: A Million Penguins - The More the Merrier.(2007, February 1). Retrieved from http://thepenguinblog.typepad.com/the_penguin_blog/2007/02/a_million_pengu.html Gorski, K. (September 7, 2007). Creative crowdwriting: the open book. Wired Online. Retrieved from http://www.wired.com/techbiz/media/news/2007/07/creative_crowdwriting
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    Hi Kaye, thank you for your interesting article and comments. Following is mine: This article is a good example of how people use internet to communicate and collaborate, which is similar to one of my readings: The American Pain Foundation (APF) and The HealthCentral Network Collaborate to Develop Enhanced Internet Resources for People with Pain. Both articles explain how people are connected by Internet to share ideas, gain information, and interact with each other through a website. Both websites mentioned in these two articles are open for general users, such as year 5-8 students and patients with pain, who may not have professional skills on Internet, so these websites are designed to be simple and user-friendly. Such websites let users easily focus on gaining information and collaboration without technical issues. As Kaye (2011) claims, "a simple online collaboration tool works best". In addition, this article shows the trend of using Internet to improve learning efficiency and allows communication and collaboration after school. As students' contribution will be available to view once they enter it to the website, Internet not only makes collaboration across time and geographical boundaries by global networking but also encourages students to contribute to their projects with more flexibility. Furthermore, as students normally access to Internet at home, this makes learning in a more relax and intimate environment. As Pelton (1996) mentions, online learning allows students to move from a passive learning to an active learning mode. In short, online collaboration helps student to achieve learning goals more efficiently with powerful and user-friendly features. Reference: England, K. (2011). Comment on Novel way for using technology. Retrieved from http://groups.diigo.com/group/curtin_net308 Pelton, J. N. (1996). Cyberlearning vs. the university: An irresisti
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    Thanks Jiawin and Cathy for your comments. It was a very interesting project wasn't it and I agree with you Cathy that one of the reasons that it was successful was probably due to the way it was controlled and organised - not like some of the examples in your readings (which were very interesting by the way). Jiawin - I read your articles too with much interest and would agree that the Internet is a powerful tool as it allows the sharing of ideas and information. Sometimes I think that people are afraid of engaging in some of these new online collaboration tools - but there is much to be gained by simply 'having a go'!! Thanks, Kaye
Samantha Clews

High Schoolers Attend College in 'Second Life' - 1 views

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    East North Carolina University (ECU) has used the virtual reality game "Second Life" as an education tool for those students who are still in highschool. The college has set up courses through Second Life in which teenagers can have access to as they are physically unable to attend. The article states that one main reason for this type of route is the lack of funding for early-college programs. The site gives a cost effective alternative yet still allows students to engage as though in a real classroom. An article by Dorothy Lepkowska. Which was featured in The Guardian, talks about the site as a means to educate teachers as well. She states "Second Life is an immersive 3D tool and learning environment, so it allows us to present things as we would if we were all in the room. We can take questions, show video clips and the participants can interact with each other but without all the time constraints and costs involved," Again the issue of cost is something that is pushing institutions in this direction. According to a Wire Feed, by Targeted News Service the University of Hawaii has also created their own island within second life. Their university building has been made to look exactly like their school, however they have been able to add extra learning areas than they could in real life. The main point of the article is the fact that Second Life allows those students to participate in a class like environment even if they cant physically attend. This brings me to an article by Mark Blakenship (2011) in which he talks about students being taken to Shakespeare's Globe Theatre (a new addition to Second Life). He states "students can join in the digital Globe and get an interactive sense of what it was like see a play there. Inside Second life, Fiebig (the professor) also has students "perform" plays by typing their lines into the game's chat function." It is argued that perhaps students prefer this as the thought of talking in class frightens them, yet th
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    This article is a great example of online community collaboration, reality meeting the virtual world. There are several reasons for the University employing the use of Second Life technology. The reasons stated by the article were the lack of funds and infrastructure. Collaboration tools must all means provide flexibility when real life fails to do so as demonstrated by the article. The only doubt I have with online learning through Second Life is whether the students are more or less engaged in comparison to on-campus students. As pointed out in the Qualitative findings of students' perception on practice of self-regulated strategies in online community discussion journal article, some students in Malaysia for example regarded the use of the Internet as a distraction to learning, and preferred the more familiar didactic learning environment (Vighnarajah, Wong, & Bakara, 2009). One of the key findings of the study was that student users who were familiar with the Internet found it rather distracting to continue learning once they were online (Vighnarajah et al., 2009). With Second Life as the means to collaborate a community of students for this High School, I wonder if the technology is sufficient considering the environment of this particular online collaborating platform. I also wonder if Second Life as a tool is appropriate for students. My topic is on Organisations and online collaborations and I want to touch base on where online collaboration succeeds. Online collaboration is good for businesses or organisations when participation is often measured by contribution and outcome of a certain task. The same cannot be said for students learning online through Second Life. Reference: Vighnarajah, Wong, S. L., & Bakara, K. A. (2009). Qualitative findings of students' perception on practice of self-regulated strategies in online community discussion. Computers & Education, 53(1), 9. Retrieved from http://www.sciencedirect.com.d
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    This article is taken from credible source such as compilation articles based on Proquest - Curtin University library. The main topic of this article is that, Second Life as a cyber world which launced in 2003, is a free client program that enables users to have interaction among one another in form of virtual bodies along with avatars. Specifically this article highlighting on how virtual world is part of online education, where there is a virtual college that designed by combine the convenience of online education along with the atmosphere of a college classroom in 3D version. By relating to my own topic, which is talk about the use as well as features of social bookmarking site (delicious), the virtual world or in here especially Second Life as well provides specific features in order to facilitate the online education, it provides 3D experience which help the users as student to stimulate their experiences and transferring online education in the forms of digital. For examples one of the features in here is when student able to attending their classes, as for the value for the articles itself, it is useful and shows that there a great range of way on how people can use games and social sites merely not just for entertainment but as well as education. References: High Schoolers Attend College in Second Life. (2011). Retrieved April 17, 2011, from http://proquest.umi.com.dbgw.lis.curtin.edu.au/pqdweb?index=10&did=2253249221&SrchMode=1&sid=14&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1302676765&clientId=22212
Emily Murphy

Toward an Understanding of the Motivation of Open Source Software Developers - 2 views

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    My topic is the collaboration practices of open source software development. You can access this article by logging into ACM via the Curtin Library website. OVERVIEW: Because the production of Open Source Software (OSS) relies heavily on the work of volunteers, the motivation of those volunteers is imperative to the success of any OSS development. Recognising this, this paper seeks to explain the motivations of those who work on OSS projects, using the learning theory of Legitimate Peripheral Participation (Lave & Wenger, 1991) as a guide. Building on this theory, the authors assert that the transient and open nature of an OSS development community appeals to user/developers as an environment to learn and hone their skills through 'legitimate participation'. Having identified the desire to learn as a key motivation for participants, the authors suggest that to attract more users to become OSS developers, leaders of OSS projects should create a list of progressively difficult tasks to foster the learning process and "enable newcomers to move toward the center of the community through continual contributions" (p. 9). Although this paper focuses on learning as a motivation, the authors acknowledge that because OSS is "a very complicated phenomenon" (p. 10), other motivations no doubt play a part. Informed by this and other articles, I would postulate that these other motivations include dissatisfaction with current software options (because "the best hacks start out as personal solutions to the author's everyday problems" (Raymond, 1999)), the desire for participants to gain reputation within the community, and the egoistic benefits of contributing to a program with a flatteringly large population of users. Raymond (1999) recognises the importance of satisfying the egos of "hacker/users" by providing them with a "piece of the action" (p. 29), while an internet-based survey (Hertel et al., 2003) has found that activities within OSS te
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    determined by participants' own "perceived indispensability and self-efficacy" (p. 1159). Overall, I believe that the community surrounding any given OSS-development is a key factor in the production of motivation, as it provides participants with the opportunity to gain reputation, satisfy one's own ego, and learn through legitimate participation in a project that the participants are personally interested in. References: Lave, J., & Wenger, E. (1991). Situated Learning: Legitimate Peripheral Participation. Cambridge: Cambridge University Press. Raymond, E. (1999). The Cathedral and the Bazaar. Knowledge, Technology & Policy, 12(3), p. 23-49. Hertel, G., Nieder, S., & Herrmann, S. (2003). Motivation of software developers in Open Source projects: an Internet-based survey of contributors to the Linux kernel. Research Policy 32(7), p. 1159-1177.
Michael Nycyk

What type of collaboration helps? Psychological ownership, perceived learning and outco... - 0 views

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    This study by Blau and Caspi is valuable for seeing how using Google Docs in a sharing and collaborating environment has on perceived student learning. The credibility of this study is enhanced by a wide survey of 118 students at an Open University in Israel. Ownership meant the degree to which the student using Google Docs felt responsible to work on and update project documents. This quantitative study also sought to measure the perceived learning and quality of project outcomes students felt were a result of using Google Docs. The implications from the study suggested the importance of owning the document, but also to make sure others knew of changes to the document. A document creator felt they lost ownership of the document when editing was done on it. They became the reader of the document. Such a change in hierarchy shows the importance of communicating changes done on Google Docs to every team member. A second implication was that the value of the document seemed to increase when more revisions was done. This suggested that more work on the document resulted in a more credible and trustworthy document as the project document was improved towards its final presentation. In fact most survey respondents seemed to not think the document got worse as more things were added to it. Overall, there was a correlation between document quality and revision, with Google Docs being perceived as quite effective in producing trustworthy documents which add to the learning process. The researchers' main advice from the study is that revising documents and suggesting improvements is far more effective than editing another's documents. Whilst this is not always possible it does suggest the importance of communication in the collaboration process. Google Docs is not a passive collaboration media; therefore, care in making sure all team members communicate changes is vital to a much better collaboration process.
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    References Blau, I., & Caspi, A. (2009). What type of collaboration helps? Psychological ownership, perceived learning and outcome quality of collaboration using Google Docs. Proceedings of the Chais conference on instructional technologies research 2009: Learning in the technological era. Y. Eshet-Alkalai, A. Caspi, S. Eden, N. Geri, Y. Yair (Eds.), Raanana: The Open University of Israel. Retrieved April 2, 2011, from http://74.125.155.132/scholar?q=cache:bBVQbNfm4-MJ:scholar.google.com/+google+docs&hl=en&as_sdt=0,5
Samantha Clews

new online technologies for new literacy instruction - 2 views

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    OVERVIEW Because of the ability to share and interact online, collaboration tools are being considered as tools that can help children with learning. Keith McPherson believes that students should be kept up-to-date on recent technologies as they help educators expand their notion of literacy to embrace evolving communication that moves beyond (but still includes) just reading and writing. He also suggests that "educators assist their students to develop critical literacy capabilities across a wide set of real-life communication contexts and technologies." The article then goes on to describe 5 different online literacy tools that can be used to aid student participation and collaboration and therefore help in their learning. The 5 tools he talks about are, Gliffy, Google Docs, Newsmap, OpenOffice and Delicious. Each analysis gives the reader a brief outline of each tool and the advantages and disadvantages of each. While exploring the strengths and weaknesses, there were many contributing factors that were evident in Gliffy, Google Docs and OpenOffice, all three of them incorporate document type editing tools which make them easy to use. Also, all three of them allow various formats to be exported and imported onto the websites database. Of course all 5 incorporate the main theme of sharing (so this is where delicious and NewsMap fit into the mix) However NewsMap is the more interesting analysis that Keith McPherson includes in his article. This site is very different to the other four, yet he has found a way to include it as one of the key tools for students. This site uses Google Maps, and, as McPherson states "allows users to quickly locate international, national, regional, or local news." He believes it helps literacy skills because it aids middle/high school students with learning about mapping, directions, news and critical thinking. This is perhaps a site that may not have instantly been associated with learning in schools but interstingly has been
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    This is an interesting article highlighting the tools that can help assist students with their literacy. I find this subject extremely interesting as I have studied via distance education and I know from experience how tools such as Google Docs can be greatly beneficial in facilitating a group project. Another way students can be assisted in learning is through the use of videoconferencing. Videoconferences can assist students that are restricted due to physical disabilities or geographical limitations. By using videoconferencing software such as Skype in the classroom, students can be exposed to a number of different teaching methods or styles and other students. One of the great benefits with videoconferencing is providing students with motivation (Masum, Brooks and Spence, 2005). Instead of students feeling isolated with their learning they can use videoconferencing to discuss and share ideas with other teachers and students on a worldwide basis. By incorporating tools such as Google Docs, Delicious and video conferencing software, teachers can provide a more interesting way of teaching students. Google Docs could be used to facilitate the collection of ideas, Delicious can be used to share links and articles, while follow up and discussion of those ideas could take place through videoconferencing. This would present a student, that has restricted access to a school, with a full rounded experience of being in a classroom without physically having to leave their home. References: Masum, H., Brooks, M. and Spence, J. Music Grid: A case study in video collaboration. First Monday. Retrieved on 16 April 2011 from http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/rt/printerFriendly/1238/1158
Bianca F

Innovative technologies for education and learning: education and knowledge-oriented ap... - 0 views

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    In this article Hsu discusses the importance of keeping up to date with the changes and innovation in online learning and teaching through collaboration tools. He emphasizes that many of the first online collaboration tools were not designed as such, but were initially personal use technologies such as instant messaging and email. Hsu mentions that these "conversational technologies" and "constructivist learning tools" (2008, pg. 63.) encourage users to create their own content and to participate in a more interactive and collaborative way. This is especially true as we move from a more "print based" education method to a more "digitally based" method of education delivery. (Hsu, 2008, pg. 63.) The progression of these online collaboration tools means more tools are now available, evolution from email and forums to instant messaging, blogs and wikis (2008, pg. 70). In 2011 we also see online collaboration occurring through other tools not originally designed as a specific online collaboration and educational websites, such as Twitter and Facebook. Hsu emphasizes that online collaboration in education enhances the experience for students and provides teachers with more methods in which to deliver material to their students. Participation and student satisfaction increase in a "collaborative community" (2008, pg. 72.) Reference: Hsu, J.. (2008). Innovative Technologies for Education and Learning: Education and Knowledge-Oriented Applications of Blogs, Wikis, Podcasts, and More. International Journal of Web - Based Learning and Teaching Technologies, 3(3), 62-81. Retrieved April 15, 2011, from ProQuest Computing. (Document ID: 1525792171). (Retrieved from Curtin Library Catalogue)
Bianca F

The Antithesis of Flash Mobs - How Professional Learning Communities Are Changing Educa... - 1 views

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    In this article, West argues that the field of education is falling behind and missing out the opportunities that online collaboration can bring to students. He states that "with the ease that misguided youth can organize themselves into a mob; professionals can organize themselves into supportive learning communities." (2010). In particular West discusses Twitter, the use of certain hash tags relevant to his field in music education. West also discusses groups available on Facebook, and how Skype has been used to bring a field expert into the classroom and have a composer watch and ensemble from the other side of the world in order to provide commentary and feedback. West mentions that prior to social networking and other online tools, the only real way to collaborate with those in your field of interest or profession was to attend conferences or conventions held for that specific purpose. But now with the availability of online collaboration tools and the wide spread accessibility, there is a "new universe" (2010) of collaboration and information. West employs that the classroom no longer need to be 4 walls, 1 teacher and 20 odd students, and that the classroom has "at it's disposal a rapidly growing cornucopia of tools, information and services online…" that could bring so much more to students and educators alike. References: West, T. (2010). The Antithesis of Flash Mobs - How Professional Learning Communities Are Changing Education. Retrieved from http://www.thomasjwestmusic.com/apps/blog/show/3327014-the-antithesis-of-flash-mobs-how-professional-learning-communities-are-changing-education
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    The interesting part of this post that relates to my topic is when West describes Flash Mobs as a springboard for violent events in Philadelphia. According to several papers I have read regarding Flash Mob studies, West is obviously right when he talks about the "ease with which youth can organise themselves into a mob" (Rheingold, 2002). He is also right when he states that they have demonstrated the power of online collaboration because Flash Mobs Mobs simply emerge when communication and computing technologies amplify human talents for cooperation. They are products created from humans' interactions on and with digital mobile communication devices (Nicholson, 2005). But he is wrong, I believe, when he talks about Flash Mobs in general as being an abuse of social networks. Flash Mobs are just one of the many possibilities of how Internet can be used to transform virtual online collaboration between a large number of people into real, concrete offline happenings. Clay Shirky though does a great job of describing the position of Internet in our always changing social interactions and organisation (2008). He notably argues that how tools get used depends on the political environment, and if the Philadelphia riots were actually adopting the same organisational process as Flash Mobs, they did not have anything to do with Flash Mobs (Callari, 2010). As one of the first mob organisers, Bill Wasik, says: "the mobs started as a playful social experiment" (Ubrina, 2010). If Flash Mobs can be used as protest tools, especially in low freedom environments, they were themselves peaceful - almost artistic - interventions. One example used by Howard Rheingold, and which he called a "Smart Mob", is the Ice Cream Flash Mob in Belarus where people ate ice cream to protest against the authoritarian government (Rheingold, 2002). Mobs should be distinguished in nature and by definition, from riots, even though these had been partly organised through Internet.
Elin Frustol

IM [@Work] Adoption of Instant Messaging in a Knowledge Worker Organisation - 2 views

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    Instant Messaging (IM) applications, such as AOL Instant Messaging (AIM), MSN Messenger and Yahoo! Messenger, have become very popular in the last decade. This paper by de Vos et al. (2004) investigates the adaption of Instant Messaging (IM) by individual users and pairs of users within a mid-size organization. This paper is important as it examines employees' willingness to adapt to instant messaging tools within an organization. The findings from the research showed a fourfold increase in IM use after the introduction, both in terms of users and the number of conversations. The findings are interesting as it has been argued that the main problem companies experience when implementing online collaboration tools is the objections many employees have when introduced to these new tools (Foster, 2009). The main limitation of the paper is that the authors' research sample was restricted to only one organisation. The period of research was four months before and three months after introduction of IM in an organisation, thus the authors indicate that further research needs to be undertaken to see how usage patterns develop over a longer period of time. de Vos et al found that business mobile phones users don't seem to benefit from IM. However, this finding is not applicable anymore as smartphones with IM applications have been introduced after the paper was written in 2004. References de Vos, H., ter Hofte, H. & de Poot, H. (2004). IM [@Work] Adoption of Instant Messaging in a Knowledge Worker Organisation. Retrieved from https://doc.telin.nl/dsweb/Get/Document-30163/205610019a.pdf Foster, D. (2009). Collaboration Technology and Organisational Change. Retrieved from http://gigaom.com/collaboration/collaboration-technologies-and-organizational-change/
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    I think the rapid adoption of instant messaging software in the workplace could be due to the trend of consumerisation of products prior to businesses adopting them (Flinley, 2010). Many employees would have been exposed to instant messaging through Skype, Microsoft Messanger etc in their personal use of the Internet (Flinley, 2010). When businesses implement this software into the workplace, they are already aware of the benefits and they are familiar with the how the software is used so this would lead to the employee adopting this software quicker. Instant Messaging is also available in the free download of Skype. Skype provides users with the ability to instant message but also gives users the ability to videoconference, audio calls, file sharing and screen sharing. These are important factors when considering which program to download to implement instant messaging software. By providing staff with instant messaging software that can also provide a variety of tasks saves the company money and provides employees with a variety of ways to communicate and to collaborate with one another. One of the great features of Skype that was updated in their most recent version is screen sharing. Screen sharing is often restricted to the IT department of businesses but Skype gives this functionality to basic users. Allowing people to see each other screens, increases users ability to share information with one another. References: Flinely, K. (2010). Consumerization of IT: 95% of Information Workers Use Self-Purchased Technology for Work. Readwriteweb. Retrieved on 16 April 2011 from http://www.readwriteweb.com/enterprise/2011/03/consumerization-of-it-95-of-in.php Finley, K. (2010). Four Trends in Enterprise Video Conferencing. Read Write Web. Retrieved on 12 April 2011 from http://www.readwriteweb.com/enterprise/2010/10/trends-in-enterprise-video-conferencing.php
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    I think we should concern about is how to capture and manage the useful knowledge from Instant Messaging (IM). IM helps staffs share knowledge in organisations. de Vos et al. (2004) wanted to find out in the research that IM supports quick question and clarification, keeping touch with friends and families. This is a common situation nowadays. I have an experience that my friends at Hong Kong always discuss their questions of study or work with me with Windows massager. My friend who work at school library often ask me about cataloguing problem when she is working. IM not only allows transferring knowledge within organisations, it also allows staffs interacting with people outside organisations. Therefore, the first issue of manage knowledge is separated the useful message out. It is not useful of private message. IM sharing is not a formal knowledge sharing method. Nevertheless, it place important role in organisations. Caruso (2010) pointed out in his article that organisations must able to understand some of the tools that can utilize to knowledge sharing all among the organisation. Meanwhile, Caruso (2010) also indicated that "80 percent of organisational knowledge exists exclusively within an individual." Although IM is usual in the organisation, but the information is only store in staffs' brain, not in the organisation. We should think an appropriate way to manage the information in IM. Reference Caruso, S. (2010). Informal Workplace Learning and Knowledge Sharing. Retrieved from http://www.eadulteducation.org/adult-learning/informal-workplace-learning-and-knowledge-sharing/ Caruso, S. (2010). Informal Workplace Learning and Knowledge Sharing. Retrieved from http://www.eadulteducation.org/adult-learning/informal-workplace-learning-and-knowledge-sharing/
Samantha Clews

Using a Wiki to Enhance Cooperative Learning in a Real Analysis Course - 4 views

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    This is an analytical article in which the writer, Elisha Peterson, discusses the use of Wiki's in her mathmatical undergraduate course. The wiki-based software, wikidot, allowed her students to post questions as well as work collaboratively on assignments. In the article the author outlines the ways in which the wiki was specifically helpful for her class. She believes that it helped to improve participation by her students. This nturn helped students to feel more at ease when they saw what other students assignments were about. She also talks about their collaborative glossary of terms, in which each student had to post two definitions. She found that because of the collaborative nature, the students posted more than the required. It was also interesting to note that students were able to comment and correct other students work, which in turn ensured they werent studying the wrong material. However it seems that what was the most important for her class was the the compatibility wikidot had with their typesetting tool LaTeX. This made typing out mathematical equations an ease instead of students having to scan written material to the site. it seems that another positive of the site is the fact that it shows the logged time of each student, and therefore shows how much time they spent online either merely reading or perhaps editing (and what they edited was shown as well). I feel the most important part of her analysis is the feedback from her students. When examining the feedback it was obvious to see that many students believed that the online collaboration helped them when it came to studying for exams. I believe this would be a great way to get help from other students; you are able to address your question to a whole group of people instead of just one person (the teacher) this way students will get answers much quicker. It seems that the only issue behind the use of a wiki is the fact that students are unable to edit a page at the same time, however it s
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    Online collaboration has already proved its worth in software production and in the business models of various websites and organisations (eg. Wikipedia). This article provides a good example of how online collaboration can be worthy of inclusion into course material. In this example, students in the author's maths class benefited from extending their small community into an online space because students could correct each other's glossary entries and gain guidance by looking at other students' projects online. While it would have been possible for these students to collaborate offline as well, I found it interesting that various properties of the Internet seemingly made online collaboration easier than offline collaboration. For example, students could access the Wikidot page even outside of class time. Built-in features of the wiki such as forums, syntax for 'definition lists', hyperlinks, and LaTeX further assisted communication online. Having completed units involving the use of online collaboration tools (including Wikidot), I've observed that the usefulness of online tools is inevitably limited by how many students actually participate. While Ye and Kishida (2003) postulate that a 'community of practice' motivates participants to learn through participation, I would theorise that the allocation of marks to collaborative tasks is the most effective motivation for students to participate. Indeed, the author finds that tasks to which marks are allocated had excellent participation rates, while the forum, for which use was not compulsory, was used by only a few students. References: Ye, Y. & Kishida, K. (2003). Toward an Understanding of the Motivation of Open Source Software Developers. Proceedings of the 25th International Conference on Software Engineering. Accessed April 15, 2011, from http://portal.acm.org/citation.cfm?id=776867
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    This article discusses the author, Elishia Peterson's experience in creating and maintaining a wiki for her mathematics students to use during their semester. Peterson describes the tasks and activities she assigned the students in order to utilise the online collaboration tool that is Wikidot and was satisfied with the level of student involvement. (2009). Peterson is also forthcoming in any negatives and shortfalls she experienced during the course of the semester period, including the issue of more than one person working on the page at a time (which locks the other out and they are thus required to wait their 'turn') and that having to learn how to use the Wiki properly also took up a little extra time. Despite these minor issues, Peterson explains that the wiki created a more "streamlined student - instructor" relationship and that the communication kept the students engaged. The ability to post course material and answer questions on the wiki, along with the activities assigned to the students, created an environment where the students were able to work together. Peterson does mention that the use of the discussion board may have further enhanced the experience for her students but she found the board largely ignored perhaps as there was no grade requirement to utilise that specific tool. This reminds me of Broomhall's (2009) observation that just because a collaboration tool is available, does not mean it will be used. References: Broomhall, A (2009) No collaboration without communications Retrieved from http://www.steptwo.com.au/papers/cmb_nocollaboration/index.html Peterson, E.. (2009). Using a Wiki to Enhance Cooperative Learning in a Real Analysis Course. Primus : Problems, Resources, and Issues in Mathematics Undergraduate Studies, 19(1), 18-28. Retrieved April 17, 2011, from ProQuest Education Journals. (Document ID: 1642644011). Retrieved from http://proquest.umi.com.dbgw.lis.curtin.edu.au/pqdweb?index=1&did=1642644011&SrchMode=1&sid=10&Fmt=4&VI
Kaye England

Social Networking Tools to Facilitate Cross-Program Collaboration (EDUCAUSE Quarterly) ... - 1 views

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    Two tools are discussed in this article, a 3D virtual world for teaching and learning called the AET Zone and ConnectYard, a collaborative tool that integrates different forms of online communication. Although AET Zone has some benefits and has been useful in the teaching programme at the Appalachian State University, it is the second tool that offers more opportunity for those needing to collaborate. As a collaborative tool used in an educational setting, ConnectYard provides as its basis for success a social constructivist viewpoint. Learners construct their knowledge through social and cultural settings (Kim, 2001). ConnectYard provides an online collaborative setting allowing students to learn together. One of the main attributes of the tool is that it is able to interact easily with existing social networking tools such as Facebook and Twitter, text messaging and even email. The advantage of this is that members do not have to get to know a new technical application - they can use whatever they are most comfortable with. Another feature of this tool is that students are able to contribute even if they do not have an Internet connection. Students can collaborate using mobile phones, allowing them to connect anywhere, anytime (ConnectYard, n.d.). The ConnectYard widget is embedded within a web page, interfacing with other networks (Howard & Wallace, 2010). Using ConnectYard gives collaborative members a choice about what tool they use at whatever time they want. As stated by Howard & Wallace (2010, last para.), "The use of social networking tools allows our students to engage in a level of collaboration that would be awkward, if not impossible, without a means to communicate effectively". ConnectYard is an effective, easy to use collaborative tool, which offers flexibility, privacy and builds community.
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    References: ConnectYard (n.d.) retrieved from http://www1.connectyard.com/ Howard, B & Wallace, P 2010. Social Networking Tools to Facilitate Cross-Program Collaboration. EDUCAUSE Quarterly (EQ) 33(4) retrieved from http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/SocialNetworkingToolstoFacilit/219139 Kim, B. (2001). Social Constructivism. In M. Orey (Ed.), Emerging perspectives on learning, teaching, and technology. Retrieved from http://projects.coe.uga.edu/epltt/
Kaye England

Building Creativity: Collaborative Learning and Creativity in ... - 3 views

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    This article by Peppler and Solomou (2011) looks at creativity and collaborative learning within an educational 3d virtual game for children aged 9-16, called Quest Atlantis. Their study in particular looks at Quest Atlantis's Architecture Unit where "individuals can actively contribute to their virtual environment and, in turn, shape the experiences of other players in the game through the creation of 3D architecture" (Peppler & Solomou, 2011, p.3). It is a fascinating study at how Questers engagement with each other and the game itself produced creative collaboration. Students had to choose an architectural team to work on, and then commence building in a 'sandbox world'. In the sandbox Questers "exchange ideas with others while in the process of constructing their own buildings" (Peppler & Solomou, 2011, p.5). The article provides a wonderful example of collaboration between Tina and Elle, two middle school students and how they exchanged ideas and spurred each other on in their building quests. Gresalfi, Barab, Siyahhan & Christensen (2009, p.30), explain such collaboration by saying "… they are able to share and contrast different ideas and opinions supporting a full appreciation both of the power of the conceptual tools they engage, and of themselves and their peers as people who use these tools". The use of a 3D online environment offers a unique and exciting way for users to engage and collaborate. Peppler and Solomou (2011, p.22) suggest that "those in leadership positions can capitalize on social media tools like Ning, Second Life, or other types of software that allow them to create their own social media environment specific to their community's needs". This article shows that all kinds of people and organisations can use social media to collaborate and work creatively to produce a desired goal.
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    References: Gresalfi, M., Barab, S. A., Siyahhan, S., & Christensen, T. (2009). Virtual worlds, conceptual understanding, and me: Designing for consequential engagement. On the Horizon, 17(1), 21-34. Retrieved from http://inkido.indiana.edu/research/onlinemanu/papers/gresalfi_horizon_2009.pdf Peppler, K., A. & Solomou, M. (2011). Building Creativity: Collaborative Learning and Creativity in Social Media Environments. On The Horizon, Vol. 19(1), pp.13 - 23. Quest Atlantis (2011) Retrieved from http://atlantis.crlt.indiana.edu/
Kristy Long

No collaboration without communications - 7 views

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    While web 2.0 technologies have been around for awhile now, many organisations are still in an experimental phase. There are all too often rare wins and rare examples of it being used correctly to fulfil a strong business need or solve a business problem. This article argues that organisational collaborative tools such as social intranets etc will not be embraced or used to their full potential if employees do not already communicate with each other - i.e. have a structure, management style or physical layout that supports them to communicate. As the article states, "The existence of collaborative tools does not automatically imply that people will collaborate or collaborate effectively." (A. Broomhall, 2009) This makes sense. In a working and professional environment, most staff are more guarded in their communication (depending on the culture of the organisation of course) and less reluctant to use collaborative tools like they might as strangers on the World Wide Web. If the fundamentals of communication are working well in an organisation and already exist (ie. people have met face to face, have already established communities, have trusted relationships where they share information) they are then more likely to collaborate online. There are several intranet features which can be used to strengthen these communication paths and employee relationships: - staff directory - news channels - social news sites. It is these types of technologies (available on most intranets) which can help encourage the development of communication networks, and in turn support the use of collaborative tools. Reference: Broomhall, A (2009) No collaboration without communications Retrieved from http://www.steptwo.com.au/papers/cmb_nocollaboration/index.html
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    This was a very thought-provoking article and I was especially interested in how the author stated "The existence of collaborative tools does not automatically imply that people will collaborate or collaborate effectively" (Broomhall, 2009, para. 5). In one of the articles that I posted on wikis in education by Deters, Cuthrell, & Stapleton, J. (2010) they noted that without proper preparation of students and specific guidelines that the success of the wiki would be in doubt. I believe that this can be related to this article by Broomhall. Without proper preparation and planning online collaboration can fall flat and fail. I don't fully agree with Broomhall (2009, para.6) when she says "It is a simple concept, but if people are not already communicating with each other, then there is little chance they will feel comfortable enough to share their knowledge online." I believe that there are many instances where online collaboration between strangers can take place most effectively (not least of which is this exercise in learning on DIIGO!). Waltonen-Moore, Stuart, Newton, Oswald & Veronis (2006) concluded in their study on an online learning environment that it is possible for virtual strangers to collaborate and successfully complete their work. I would agree that it comes down to good planning, facilitation and monitoring of any online collaborative environment in order to make it successful. References: Broomhall, A (2009) No collaboration without communications Retrieved from http://www.steptwo.com.au/papers/cmb_nocollaboration/index.html Deters, F., Cuthrell, K. & Stapleton, J. (2010). Why Wikis? Student Perceptions of Using Wikis in Online Coursework . Journal of Online Teaching and Learning 6(1). Retrieved from http://jolt.me
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    This article by Broomhall (2009) also explores the notion that, simply implementing collaborative software into an organisation does not necessarily mean that it will be used. Collaborative tools like wikis may seem easy to use by those that use wikis like Wikipedia, although it does not mean that everyone within the organisation will have the confidence or skills to use the wiki or understand the purpose of using the wiki for collaboration or communication within the organisation. This article is a small and easily understood article that is relevant to explain the main issues that may arise in an organisation that is using collaborative tools like wikis in content management and communication. This article compliments the articles like Clarke's article (2007) "Collaborative authorship with Atlassian Confluence" and Stackpole's article (2008) "Wikis that work: Four IT departments get it right" about wikis as it ensures, that when implementing a wiki the organisation understands the importance of ensuring that "the basics of communication are established" (Broomhall, 2009) and that "staff share a common understanding of the organisation, its functions, organisational structure and its role in the broader industry" (Broomhall, 2009). Staff that have an understanding of the role of the company will be more likely to understand how open collaboration can assist the organisation and how their use, can assist in creating communication between other departments and staff from other locations, thus breaking down silos that may exist and enable the promotion of a sharing culture within the organisation. References: Broomhall, A (2009) No collaboration without communications Retrieved from http://www.steptwo.com.au/papers/cmb_nocollaboration/index.html
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    References: Clarke, R. (2007). Collaborative Authorship with Atlassian Confluence. GlinTech. Retrieved from http://www.glintech.com/downloads/Collaborative%20Authorship%20with%20Atlassian%20ConflueCon.pdf Stackpole, B. (2008). Wikis that work: Four IT departments get it right. Computer World: the voice of IT management Retrieved 13 April, 2011, from http://www.computerworld.com/s/article/9118878/Wikis_that_work_Four_IT_departmdepa_get_it_right
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    Thanks Kristy for your article. When we talk about collaborations tools in organisations, we pay more attention on the collaboration tools more than human factor. What I found in my articles are focus on tools. My comments think about how to choose appropriate tools, how to develop and manage tools. However, we should not ignore the origin of knowledge sharing. It is base on people's communication. I agree with Broomhall (2009), if people are not already communicate with other, they do not feel comfortable share the knowledge online. It is like we do not borrow our money to stranger. Therefore, collaboration tools should work as communication tools at the same time. Tools are something which need human's practice, especially collaboration tools. If no one uses collaboration tools, we cannot see any collaborative activities inside. Tools are not collaboration tools anymore. Broomhall (2009) noted some channel of communication, such as intranet, staff directory. The channel which I am interested is social site. Social site is not a communication channel. I found that in my research is informal sharing place an important role in organisations. Organisations not only benefit from formal records or information. They can get more benefit from informal channel. Informal sharing should be part of collaboration tools have to concern. Reference: Broomhall, A (2009) No collaboration without communications Retrieved from http://www.steptwo.com.au/papers/cmb_nocollaboration/index.html
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    Thanks for providing this article, Kristy. I agree with Broomhall that just because collaboration tools have been put in place, it does not guarantee that these tools will be utilised or even used in the manner in which they were intended. However I also don't agree that "if people are not already communicating with each other, then there is little chance they will feel comfortable enough to share their knowledge online." (Broomhall, 2009.) I think that Net 308's Blackboard discussion forums, although not extremely lively, are an example of strangers communicating with each other and sharing knowledge. Successful forums and even groups on Flickr are comprised of those that have not met in real life nor communicated with each other prior to utilising the collaboration tool they are part of. Although I will agree that successful collaboration required the right collaboration tool and proper facilitation of such, the main factor in success or failure of online collaboration comes down to common purpose or interest. Without that fundamental element, at least at the beginning, I believe success to be far fetched and difficult to achieve. I agree that a staff directory would aid in the success of collaboration in the organisation Broomhall refers to in this article. I feel that an ice breaker activity as outlined by Augar, Raitman and Zhou (2004.) of sorts would also benefit. References: Broomhall, A (2009) No collaboration without communications Retrieved from http://www.steptwo.com.au/papers/cmb_nocollaboration/index.html Augar, N., Raitman, R. & Zhou, W. (2004). Teaching and learning online with wikis. In R. Atkinson, C. McBeath, D. Jonas-Dwyer & R. Phillips (Eds), Beyond the comfort zone: Proceedings of the 21st ASCILITE Conference (pp. 95-104). Perth, 5-8 December. http://www.ascilite.org.au/conferences/perth04/procs/augar.html
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    This is an interesting article that brings up some great points on the importance of communication regarding collaboration. I totally agree with the author, communication within an organisation is vital in order to collaborate effectively. The main problem companies experience when implementing online collaboration tools, is the objections many employees have when introduced to these new tools (Foster, 2009). Fear, uncertainty, resistance and concerns are some of the issues companies have to deal with as employees are asked to go from being a passive consumer of online information to becoming a creator of content by posting discussions, comments etc. that anyone can view. Foster (2009) suggests that businesses should spend more time thinking about the impact of these changes on their employees. In order to deal with the different issues employees may have, Foster suggests organisational change management. Like Broomhall, Foster (2009) highlights communication as the common element whether the change is coming from the top of the organization or from the bottom. The article is a useful resource for this project as it focuses on the importance of communication when organisations are implementing collaborative tools. Broomhall (2009) argues that employees need information about internal changes and external influences which may impact their daily work. As Broomhall points out, the existence of collaborative tools does not automatically imply that people will collaborate. References Broomhall, A. (2009). No Collaboration without Communications. Retrieved from http://www.steptwo.com.au/papers/cmb_nocollaboration/index.html Foster, D. (2009). Collaboration Technology and Organisational Change. Retrieved from http://gigaom.com/collaboration/collaboration-technologies-and-organizational-change/
Ran An

Art Education, Collaboration and the Internet - 1 views

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    The article elaborates how Internet operates and applies successfully step by step in contemporary art educational field. The article explicitly explained how the Australian Art schools and teachers teach and guide their art students to use online information and different of websites to learn and share their discussions and opinions. Internet education has playing an important role in schools and universities since Internet widely entered to our society and life. In order to achieving their study goal, lots of adult students choose online education in contemporary technological society. In this article, Art online education is a successful example in domain of internet education. As Harris (1999) described a telecollaborative activity as an educational endeavor that is involving people from different areas to work together by using internet tools and resources.The biggest challenge for current art education is how to help students to live this digital communication age. When internet and new technologies provide us with unique opportunities in the life, the thing need to be worried about is how to study and utilize these communication technologies. However, to students, utilizing internet technology to think, to imagine, to create is the significant aspect for catching up this networking era.(Roland, 2003). To young generation, it is not a big issue to learn how to read and gather information from internet, and it is not a problem either to know how to communicate with others by online chatting tools. I think only internet knowledge they need to catch up for their online education is how to use special software to finish their online projects. The topics about internet collaboration and internet education will continue permeating into our society in this technological and digital era. This is an inevitable trend of technological progress and development. Reference: Harris, J. (1999). First steps in telecollaboration. Learning and le
Samantha Clews

Trading Files or Learning? Exploring the Educational Potential of Instant Messaging - 1 views

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    This is a study by Louis Chen and Mike Morin in which they examine the use of MSN to help organise and collaborate research in high school education. The students were asked to research a specific topic and where then put in groups to complete the assignment. One of the criteria was using MSN to help organise information and collaborate ideas. The study seems to focus on the positive merits of MSN. Chen and Morin believe that because of the use of short hand language, this makes conversations quicker and straight to the point. Which in turn saves time. Msn also allows students to share links, files and pictures, which are helpful in collaborating research and assignment work. The study found that students preferred this as trying to get together at each other's houses was less productive. The study also found that teachers were able to spend more time on other coursework as they spent time on their assignments out of class. Because of the synchronous nature of msn, it means that students are able to communicate in real time as though they were talking face to face. This means that there is no time delay in reciprocation. However what the article doesn't talk about is that this can actually be a weakness of the tool; If a user is not online, another user has no way to send them information unless they either wait (which seems quite irrational) or they use a different platform (say email) to send the information. However it seems that the positives greatly overshadow the negatives.
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    I found that article is very interesting and it is so true. I think by using msn to have a group meeting is more efficient, for example, people could share their information straight away via msn, also time of physical transportation have been reduced. More time could be saved for creating and prove reading the work, also more time for rests, which a better quality of work might be assumed. However, I have found a several problems with group chatting via msn. First of all, the stability of Internet connection must be ensured; otherwise, the fluency of group meeting would be disturbed. Furthermore, the level of concentration may be doubt, since every person in the group meeting is apart, and every attendants would be expected to have different distraction according to their surroundings, and therefore online group meeting is not only gathering group mates but also multiplied the level of distractions. Lastly, the creditability would be questioned, it is hard to prove that the person you are talking to is really the group mate; this would be an issue when it comes to a situation of dealing, for example you may have confirmed the job duty through msn, but your group mate would always have an excuse that some one was using their account or so.
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    In Lomas, et.al. (2008) article, they said that instant messaging service engage the sense of immediacy. It give easy communication way between students. They can have conversation with other about schools as long as they are still online and it's free to use (with internet access). It also diminished geographical boundaries so student can exchange their knowledge with people around the world. When the IM is incorporated with video and audio chat it adding another opportunity of enhance voice communication which is more engaging. Online collaboration tools can create new opportunity in education sectors. There won't be boundaries between student and teacher that will resulting a close relationship. Another type of collaboration tools that can be used is social media. The popularity of it among younger people give advantages to these collaborations tools. They feel like this tools is close to them so they will feel free to participate. Such as using Tumblr as the tool. On of the lecture in American University use Tumblr to collaborate with his teacher (Ackerman, 2011). He said that Tumblr is good for student to learn new platform, assignment submission (so the other student can get access and have peer review), easy to have collaborative feedback, easy to publish supplementing class info, and it engage open dialogue. In my opinion, with using these types of collaboration tools it can make students more engage with their school unit. They will do it with pleasant feeling. Ackerman, M. (2011). Mashable HQ: Why Using Tumblr For Class Makes Sense. Retrieved from http://ausmcedu.org/2011/03/15/test-post-2/ Lomas, C, et.al. (2008). Collaboration Tools. Retrieved from http://net.educause.edu/ir/library/pdf/ELI3020.pdf
Kristy Long

Communities of Practice: Knowledge Management for the Global Organization - 20 views

I read this article with great interest as I am about to establish a Community of Practice among intranet authors in my workplace. Our intranet authors are spread over many geographical sites and ...

communities of practice CoP intranet collaboration innovation community

Kristy Long

Collaboration tools are anti-knowledge sharing? - 7 views

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    The goal of many intranets is to centrally store corporate information so that all staff can share information across divisions, access it and use it to make work-based decisions. This article argues that while there are many organisational benefits that occur from introducing collaborative tools to an intranet, if they are not managed properly they can create information silos, and therefore become tools that support anti-knowledge sharing. The article says the strengths of collaborative tools can also become their weakness. It starts with staff forgetting to publish outcomes or finalised documents produced in a 'locked down' collaborative space to the published area of the intranet. This then potentially causes hundreds of small collaboration spaces containing important and useful corporate information that hasn't been shared with the wider group. It is this fragmentation which makes it hard to find anything. The article argues, "This is the lesson we didn't learn from Lotus Notes and we are repeating it now." (J. Robertson, 2007) Even though some documents might be published to a broader audience, those who don't have access to the full collaborative space they were produced in may lack the context to understand what they are reading and how to use it. That is, the project plan might be a working document held in a permission only collaborative space, but the change management plan might be published. Both need to be read together to provide the user with richer context. "By 'locking up' the knowledge in these spaces, organisations make knowledge sharing harder, not easier." (J. Robertson, 2007) As an intranet manager and member of a professional intranet peer group, I have witnessed this happen in many organisations. These organisations are now spending lots of money and lots of time untangling their collaborative tools. In an unmanaged environment, not only do teams create information silos, but because of the nature of the collaborative too
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    This article emphasises some weaknesses of using collaboration tools in an organisation, such as unmanaged content misplaced in the system, a lack of organizational context for new staff, and irrelevance of search results for staff. This can link to one of my selected article - Sign of the times: manufacturing and e-business blend as a digital enterprise - which mentions another weakness that is the new solution may not integrate with the organisation's existing system and the existing organisational knowledge may fail to exploit. Long (2011) comments that both organizational teams and the nature of the collaboration tools can create information silos in an unmanaged environment. I agree that no collaboration tool is perfect but I also argue that such tools become a competitive necessity of most organizations because they provide powerful service to simplify business process and reduce cost. As Toole (2000) mentions, a trend for most enterprises is e-business which combines Internet and information technology to manage organizational information and process business geographically. I believe that with the continuous development of information technology, those collaboration tools can be improved and offer better services. Furthermore, organizations need to provide professional staff training on using those tools and make sure everyone follows the same procedure to process information in an effective way. Toole (2000) claims the bottom line of using collaboration tools is that they can deliver "better innovation and lower costs with higher quality products and services". Reference Toole, P. (2000). Sign of the times: manufacturing and e-business blend as a digital enterprise. Design Engineering, 46(8), 12. Retrieved from http://proquest.umi.com.dbgw.lis.curtin.edu.au/pqdweb?did=374775371&Fmt=7&clientId=22212&RQT=309&VName=PQD Long, K. (2011). Comments on Collaboration tools are anti-knowledge sharing? Retrieved from http://groups.diigo.com/group/c
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    This article highlights the fact that whilst an organisation can implement collaboration tools there is more to collaborating that just implementing the technical solution and letting the staff collaborate without governance or guidelines (Till, 2005). The article raises that without leadership and guidance the tools that are designed to assist the business can actually work against it with multiple silos of content occurring, often with duplicate information which is not managed appropriately. For example the same piece of content could appear in more than one silo and be different as different teams are managing each of the sites (silos). Further, staff who are unfamiliar with a particular site are likely to create another instance of a site to avoid a conflict of an existing site. The article raises the issue of knowledge management at the corporate level being neglected and business risk that becomes a side effect of poor knowledge management. For many organisations, the intranet search engine is the quick win to locate information amongst multiple team sites however that is only masking the issue at hand (Brauns, 2004) and the information architecture of the intranet or sites needs to be addressed from an organisational wide approach and identify which information needs to be keep separate and implement a solution to meet the business needs. Reference Brauns, M. (2004). Moving Beyond Search. EContent, 27(7/8), S8-S9. Retrieved April 10, 2011, from ABI/INFORM Global database Till, J.G., (2005). Don't blame the technology. Information World Review, (213), 28. Retrieved April 10, 2011, from ABI/INFORM Global database..
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    The article argues that it exists some disadvantages with using those collaboration tools, while collaboration tools were introduced to an intranet of organization. The article argues that it could cause the unmanaged content misplaced, lacking of context, and create information silos as it is not widely used, and therefore, at the end the article gave the conclusion is that collaborate tools can result in anti-knowledge sharing during the daily collaborative work. In fact, when providing team members with some effective e-business collaboration tools and spaces to manage organizational information and communicate each other, team members are also provided with professional knowledge about how to use those tools and spaces in an effective way.(Toole,2000). Team members need actively know how to use the collaboration tools within the group of organization, and learn how to find the important information in the "shared context" and catch up with what's going on with updated context in collaboration spaces before members started using these tools and spaces.(J. Robertson, 2007) I don't agree with that collaboration tools are anti knowledge sharing. Each technological product has its own disadvantages a certain extent, but updated technologies have been improving better services. So, users need find ways to solve the problem with using those collaborative tools in effective ways, in order to achieve the successful collaborative communication among members in the group. Minimize the risk and maximizes the benefits are the key points in the organizations for a better collaborative results. Reference: Robertson, J. (2007). Collaboration tools are anti knowledge sharing? Retrieved from http://www.steptwo.com.au/papers/cmb_antiknowledgesharing/index.html Toole, P. (2000). Sign of the times: manufacturing and e-business blen
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    Kristy I was taken aback by the article but it also reminded me of my time working in a construction company. Many large-scale huge projects require the joining together of organisations (designers, architects, constructors) and professionals who previously competed for construction work. That is why there is much hype around creating a knowledge-sharing culture. This is described as making knowledge sharing a 'norm' (Gurteen, 1999), which means it is an accepted and agreed upon practice in the collaboration of any kind that things are disclosed and not hidden. We know this of course sometimes for politics or self-gain does not work. However, as construction clients do demand many firms to complete a project, knowledge sharing tools must not be anti-knowledge sharing. I will give you an example, which is in the public domain, of an example. I found on one project the issue of context that Robertson (2007) talks about in his article to be important for the sharing of records. The project I did ended up being published, but the situation was the sharing of important construction data. Each manager kept records of materials used on their own laptops and PC's as spreadsheets. No wonder there was confusion when they were told to merge them to share what had been done. They referred to it as 'Spreadsheet Culture' (Nycyk, 2008). They simply did not want to share how much material was being used. Although that suggests a culture issue, Excel can be a collaborative tool but it is obviously anti-knowledge sharing if every manager uses it differently. This is what they did, hence why the simple use of this tool in the wrong way prevented not only a sharing culture to develop but resulted in top management writing into their duty statements they had to use the new central database. References Gurteen, D. (1999). Creating a knowledge sharing culture. Gurteen, Retrieved April 15, 2011 from http://www.gurteen.com/gurteen/gurteen.nsf/id/ksculture Nycyk, Michael (200
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    The article described collaboration tools obstruct knowledge sharing if organisations do not manage tools well. I am interesting in this article as theme of the article is an alert for me. There is an association between collaboration tools and knowledge sharing. They work as train and rail. The knowledge needs collaboration tools such as Intranet, Internet or other systems share them to most of user. Trains need rails for running. Thus collaboration tools are rails and Knowledge is trains. They cannot work appropriately once they miss each other. However, railway requires particular planning before it builds up and maintenance after railway is running. The planning ensures railway is working efficiency and safety. Collaboration tools also require particular planning. Robertson (2007) mentioned in his articles, collaboration tools can be anti-sharing once tools are without management, planning and maintenance. Suarez (2006) argue in his blog that e-mail is not a powerful collaboration tools. I think what he argued is about how people using e-mail tools. E-mail is not a powerful collaboration tools because no one performs collaboration function well from e-mail. This is the same logic as collaboration tools. Collaboration tools can be an issue of knowledge sharing once on one control or manage tools. We should make sure collaboration tools are not only store all the knowledge only. Reference Robertson, J. (2007). Collaboration tools are anti knowledge sharing? Retrieved from http://www.steptwo.com.au/papers/cmb_antiknowledgesharing/index.html Suarez, L. (2006). Email: The Good Enough Collaboration Tool - Is It Really? Retrieved from http://it.toolbox.com/blogs/elsua/email-the-good-enough-collaboration-tool-is-it-really-11473
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    This article emphasises some weaknesses of using collaboration tools in an organisation, such as unmanaged content misplaced in the system, a lack of organizational context for new staff, and irrelevance of search results for staff. This can link to one of my selected article - Sign of the times: manufacturing and e-business blend as a digital enterprise - which mentions another weakness that is the new solution may not integrate with the organisation's existing system and the existing organisational knowledge may fail to exploit. Long (2011) comments that both organizational teams and the nature of the collaboration tools can create information silos in an unmanaged environment. I agree that no collaboration tool is perfect but I also argue that such tools become a competitive necessity of most organizations because they provide powerful service to simplify business process and reduce cost. As Toole (2000) mentions, a trend for most enterprises is e-business which combines Internet and information technology to manage organizational information and process business geographically. I believe that with the continuous development of information technology, those collaboration tools can be improved and offer better services. Furthermore, organizations need to provide professional staff training on using those tools and make sure everyone follows the same procedure to process information in an effective way. Toole (2000) claims the bottom line of using collaboration tools is that they can deliver "better innovation and lower costs with higher quality products and services". Reference Toole, P. (2000). Sign of the times: manufacturing and e-business blend as a digital enterprise. Design Engineering, 46(8), 12. Retrieved from http://proquest.umi.com.dbgw.lis.curtin.edu.au/pqdweb?did=374775371&
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