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Jiawen Lin

Article 3: Optimize Solutions Launches to Help Professional Services Organizations Better Manage -- Projects, Resourc... - 11 views

collaboration; business; technology; organisation; efficient; Net308_508; Optimize Solutions

started by Jiawen Lin on 10 Apr 11
  • Jiawen Lin
     
    My Topic: How organisations collect, manage and share resources through Internet and other Technology?


    My selected article:

    Optimize Solutions Launches to Help Professional Services Organizations Better Manage -- Projects, Resources, Expenses. (2001). Business Wire, p. 1. Retrieved from http://proquest.umi.com.dbgw.lis.curtin.edu.au/pqdweb?did=70006841&Fmt=7&clientId=22212&RQT=309&VName=PQD
  • Jiawen Lin
     
    My comment:
    With the continuous growing demand for high level organisational service, an efficient software solution is needed to manage all business processes of an organisation. Coffin (2006) mentions that a successful enterprise application should support networked collaboration, encourage user participation, and improve business efficiency. This news article announces the launch of Optimize Solutions which should conform to Coffin's all requirements.

    Optimize Solutions is new professional services automation (PSA) software application designed to help organisations to improve operation efficiency. With its web-based interface, Optimize Solutions is able to deliver high performance within an organization as well as to external partners and clients. According to the article, organisational employee can use Optimize Solutions to locate requested information, share business resources, and process business tasks; external partners and clients can view the processes of tasks, send business queries, and monitor the status of projects; all users can also interact and consult any business issues. As the business information can be geographically distributed to internal and external users, Optimize Solutions delivers valuable service that helps collaboration to achieve profitable business goals easier and builds better relations among users. As a result, time and resources can be saved because inefficient process reduces. In addition, Optimize Solutions can integrate with the organisation's existing applications through simple installation, which reduces technical issues and provides more flexibility to the organisation. In conclusion, Optimize Solutions provides high level professional services to clients by automate business efficiently.


    Reference
    Coffin, J. (2006). Analysis of open source principles in diverse collaborative communities. Analysis of open source principles in diverse collaborative communities, 11(6 June). Retrieved from http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/1342/1262

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