Jobs for Freshers- Technical Support Engineer - 0 views
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ecampus hire on 05 Feb 13Jobs for Freshers- We are looking Freshers Engineers for Technical Support Engineer Profile. Job Location- Delhi/NCR, Qualification-B.Tech, Desired Profile: Providing Technical Resolution to the issues reported by the customers via Phone and E-mails, Adhering to the Policies and Procedures of the company during the process of case resolution or escalation, Troubleshooting for hardware & software faults and honoring warranties as per the flow chart designed by the process, Designing and creating the e-mails to be sent to the customers using HTML coding Conferencing the call with the software/ hardware vendors for driving quick issue resolutions related to third party products. For more deatils Visit http://www.ecampushire.com/fresherjobs/Technical%20Support%20Executive/12.php