Patients fight excess fees; Complaints over extra charges by doctors spike in Quebec - ... - 0 views
-
Montreal Gazette Fri Apr 17 2015
-
The number of Quebecers filing complaints about excessive fees charged by doctors in private practice has soared by 374 per cent during the past five years, according to newly-released figures by the Quebec College of Physicians. In some cases, ophthalmologists have charged hundreds of dollars for eye drops that should cost as little as $20. Increasingly, physicians who perform vasectomies outside of hospital are invoicing patients "accessory" fees that are not permitted under the law. In one flagrant example, the disciplinary board of the College of Physicians suspended a Westmount physician for three months and fined him $10,000 in 2013 after ruling that he charged patients "excessive and unjustified" fees.
-
Dr. Charles Bernard, president and executive director of the College, acknowledged that some physicians have "exaggerated" in the amounts they bill patients. But he blamed the problem on the provincial government for not updating the list of fees that are allowed in private practice since 1970. "The College is receiving more and more complaints about fees charged by doctors," Bernard said Thursday, citing statistics that the number of such grievances has jumped from 31 in 2010-11 to 147 in 2014-15. About 80 per cent of the complaints were resolved after mediation between the physician and patient. But nearly 30 complaints in 2014-15 were not settled to the patients' satisfaction. "What we believe is that the accessory fees should be clear," Bernard told reporters following a news conference. "We don't want (doctors) to exaggerate and that's why we want detailed invoices. "Although the College has taken steps to modify its Code of Ethics, the problem is not entirely resolved," he added.
- ...1 more annotation...