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allieggg

http://mgt.guc.edu.eg/wpapers/005mohamed_hamdy2008.pdf - 2 views

  • Jordanian survey, 87% of the respondents wanted to eradicate wasta.
  • Cunnigham and Sarayrah (1994) suggest that the modern oil boom in the Arab world may have perpetuated wasta by reducing the need for hard work.
  • human resource departments in the Arab world depend heavily on subjective assessment tools such as unstructured interviews.
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  • most Arab economies suffer from very high levels of unemployment. Good jobs are scarce. This motivates applicants to use every mean possible to improve their chances of being hired.
  • For example, sons of police and military officers are given preference in admission to the Egyptian police academy or military college, respectively.
  • study conducted by Whiteoak, Crawford and Mapstone (2006) showed the young UAE citizens believed that wasta is more useful than do their older citizens. This finding may imply that wasta is strengthening rather than diminishing in Arab societies. Commenting on the spread of wasta in Egypt, a senior bank official told one of the authors that up to 25% of his staff were hired only because of their wasta.
  • many top governmental positions are reserved for members of the ruling families or members of their supporting tribes
  • First, to maintain their grip on authority, Arab political regimes tend to place close confidants in key positions even if they are not the most qualified for such positions.
  • In Syria, the key argument made in favor of selecting Basher Al Asad as the country’s president was that he was the son of the late president Hafez Al Asad.
  • study conducted by Kilani and Sakija in Jordan showed that 90% of the respondents believed that they would use wasta in the future.
  • In the Quran, Muslims are instructed that “the best that you can hire employee is one who is competent and trustworthy” (Quran, 28, 26). Prophet Mohamed is also reported to have said “He who is in a leadership position and appoints knowingly a person who is not qualified to manage, than he violates the command of God and His messenger”. He also stated “when a person assumes an authority over people and promotes one of them because of personal preferences, God will curse him for ever”.
  • Rising to high levels requires important connections. Receiving important privileges or benefits is contingent upon using the right connections.
  • Intercessory wasta on the other hand, involves someone intervening on behalf of a client to obtain an advantage or 2overcome a barrier from an authority figure. It is this type of wasta that affects hiring decisions.
  • Those who are supported by strong others will not be put down or rejected. Only the unconnected or unsupported are punished.
  • people who are related to important others (especially in government) are fortunate as they will have their demands or needs fulfilled. People serve those that are related to important people.
  • People tend to serve those that they know. Without knowing anybody, you will have difficulty getting the service you want.
  • The turban symbolizes a senior respected person. If you know a senior person, your demands will be meet. Similar to the second proverb
  • Intermediary wasta is utilized to facilitate the resolution of intergroup or interpersonal conflicts. In this system, wasta improves human relations and reinforces social norms.
  • Intermediary wasta is utilized to facilitate the resolution of intergroup or interpersonal conflicts. In this system, wasta improves human relations and reinforces social norms. Intercessory wasta on the other hand, involves someone intervening on behalf of a client to obtain an advantage or 2overcome a barrier from an authority figure. It is this type of wasta that affects hiring decisions.
  • feed feelings of injustice and frustration among those who are qualified for the job but do not have a wasta. Wasta is also different from the more popular nepotism and cronyism. While nepotism involves hiring of relatives and friends, wasta is not restricted to such groups and may involve strangers
  • may lead to poor job performance and economic decline.
  • Indeed, wasta is blamed for Arab world’s poor economic performance and brain drain (Al Maeena, 2003; Cunnigham & Sarayrah, 1994). Kilani and Sakijha (2002) stress that wasta is becoming a burden on its seeker, its granter and the government.
  • Arab wasta has been compared to the Chinese concept of guanxi. Both wasta and guanxi use social networks to influence the distribution of advantages and resources. However, while guanxi is based on Confucian ethics which focus on strengthening collective ties (Hutchings & Weir, 2006a; Hutchings & Weir, 2006b); wasta violates Muslim ethics which prescribe hiring the most qualified.
  • Wasta plays a critical role in hiring and promotion decisions in Arab organizations. Before applying to a position, applicants may seek out a wasta to improve their chances of being hired. A person with poor qualifications but a strong wasta will be favored over a person who is more qualified but does not have a wasta. Because many people may apply with wasta, the applicant with the most important wasta often gets the position.
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    Compiled by faculty members at the German University in Cairo, this working paper series addresses the effect that watsa has on competence and morality in Middle Eastern economics and society. The authors define watsa as, "the intervention of a patron in favor of a client to obtain benefits and/or resources from a third party." In simpler terms it is a system of social networking in Arab culture in which family and social ties play a significant role in the attainment of economic advantages and resources, largely in the hiring process in businesses and organizations. A person applying for a job seeks out watsa to increase their chances of getting hired. Comparable to nepotism and cronyism, but is not restricted to friends and associates, watsa can also involve strangers linked through some social web of people. Watsa runs somewhat parallel to a Chinese concept of guanxi, based on Confucian ethics and focusing on strong collective ties. While guanxi is a part of Chinese ethics it actually defies Muslim ethical values, which advocates hiring the person most capable. In a Jordanian survey, 87% of respondents want watsa eradicated. While we know that unemployment in the Arab region is widespread, we can assume that this motivates people to do anything they can to improve their chances of obtaining a job. However, the practice of watsa as a whole is actually degrading the economic systems in the Arab sates even further. The article explains the linkage between watsa and poor job performance, economic decline, and the festering of injustice and frustration among the masses in Arab countries.
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    This looks super interesting, but I can't get the link to open. Thanks for writing a thorough summary of it!
allieggg

Wasta, Work and Corruption in Transnational Business | CONNECTED in CAIRO - 0 views

  • Girgis worked for a company that insisted as part of their global corporate culture that there be no “corruption.” Six years after opening its office in Egypt, they continued to be plagued by behaviors they understood to be “corrupt.”
  • I explained that wasta referred to a network of informal loans and favors traded by Arab men in order to move up in the world.
  • Encouraged by my open, neutral tone, Girgis opened up further. “My father mortgaged family lands to pay for my college,” Girgis said. “I owe him everything. If he asks me to find a job for his brother’s son, how can I say no?”
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  • families are economic units.
  • “You can send me anywhere else in the world and I’ll run the office by the book,” Girgis told his supervisor. “But I can’t do that here.”
  • any Egyptian man they hired to run the office would be equally suspended in webs of wasta obligations
  • “investment and return” frame I created for understanding, emphasizing the economic parallels between Arab families and running a business
  • , I’ve known several Egyptian businessmen who thought wasta was an improvement on Western models of hiring.
  • Net result: greater loyalty, less likelihood of theft, less likelihood of negotiating for new jobs behind your back and leaving you in the lurch, etc, he claimed.
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    This article is from the point of view of an anthropologist who was brought in as a cultural consultant to mediate an issue of "watsa" for a corporation in the Middle East. The company prides itself on its lack of internal corruption, and in turn hired a man named Girgis who grew up in the Middle East but lived and received an education in the US. In Girgis's first year he hired one of his cousins, which the supervisors saw as corrupt hiring practice. The author, and hired consultant, explained to the company supervisors that watsa was an "investment and return" framework in Arab culture, and that there are economic parallels between Arab families and businesses, families existing as economic units. Girgis conveyed that anywhere else in the world he would run the office by the book, but in the Arab world he must also adhere to social norms. The result of watsa through Arab eyes leads to greater loyalty, and less likelihood for deception and theft. The article basically introduces the idea that while in the Western world this may be seen as corruption, it is an embedded part of culture in the Middle East. 
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