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"Included are a dozen strategies for improving online student retention for administrators and faculty."

Resources: Retention Challenges and Solutions

"In an interview with Online Classroom, Frisch talked about the factors that she believes help her achieve such high retention rates."

"Any institution, he maintained, demonstrates its quality in five inter-related areas - learning effectiveness, access, scale (capacity enrollment achieved through cost-effectiveness and institutional commitment), faculty satisfaction, and student satisfaction. These five have become OLC's Five Pillars of Quality Online Education, the building blocks which provide the support for successful online learning. "