Group items tagged

"Policies are principles or rules that are intended to shape decisions and actions. They provide the framework for the functioning of the organization. Procedures are the ways that organizations implement policies. Policies answer the "what" and "why" questions. Procedures answer the "how," "who," and "when" questions. Policies are expressed in broad terms; procedures in more specific behavioral or operational terms. Since procedures need to be more flexible to adapt to changing conditions in the organization, it is useful to differentiate policies from procedures so that procedural modifications can be made in a timely manner-often without board action. "