Reach out to Apple customer service team on apple contact number: +1-877-779-5677. This number will directly contact you to their technical support department where the highly trained professionals will do their best to solve your problem.
How do I report a problem with Apple?
Report a Problem with Apple. Secure Connection. You must use an Apple ID that has previously been used in iTunes. Sign in again with another Apple ID. Whatever method you choose, the process is pretty similar, and it requires you to report a problem.
Visit at: https://apple-helpnumber.com/report-problem/