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The need to cut costs while maintaining quality and productivity has urged many firms to explore the following options: outsourcing and offshoring. While both terms have been used interchangeably in most of today's business literatures, they technically refer to two different things.

Business Processing Outsourcing (BPO), the practice of contracting operations and responsibilities of a certain function to a third party vendor, has become a pivotal tool in the success and continued growth of multinational corporations and businesses.

When your company starts to expand and outgrow the resources, the need to provision additional capacity to meet the IT demands increases as well. That's when you begin to think on whether to build a data center or to lease or outsource the ever-rising technical requirements.