Evaluation framework - 0 views
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Nicky Hayward-Wright on 27 Jul 12Wenger & Trayner | 27 December 2011 | As communities and networks go more mainstream there is an increasing demand from organizations to have ways of monitoring their value. How can we make the connection between the activities of a community and the improved performance of the organization? This value assessment framework, published by the Open University of the Netherlands, identifs five levels of value creation of a community or network: