Group items tagged

The Online Community Guide | Richard Milington | 2012 | meta list of creating and managing an online community: The online community basics; Strategy and planning; Building and online community website; Launching an online community; Conversity newcomers into regulars; growing your online community; cinreasing participation; managing an online community; content for your community; Measurment and ROI; Monetizing; Branded online communities; Non-profit online communities; Examples; Resources: Miscellaneous; Reports and ebooks; Websites and associations; Blogs; Academic articles;

Socious | Online community blog | Joshua Paul | September 20, 2011 | This posts goes deeper and explore 4 of the 9 primary community management-related reasons why online communities fail at companies and membership organization, like associations. Category 3: Community Management-Related Reasons Private Online Communities Fail

Socious | Online community blog | Joshua Paul September 22, 2011 | Second part of part three on the 9 primary community management-related reasons that private online customer or member communities fail. (section 1 of part 3 http://info.socious.com/bid/43958/Community-Management-Reasons-Online-Communities-Fail-Part-3-of-4)

Information Technology is no longer regarded solely as a repository within knowledge management but also as acollaborative tool. This change of role gives rise to online communities (OLCs), which extend the loci of existing communities ofpractice. To leverage the potential of these communities, organisations must understand the mechanisms underpinningmembers' decisions to share knowledge and expertise within the community. This paper discusses existing research anddevelops a theoretical model of factors that affect knowledge sharing in OLCs. The aim is to increase our understanding of theantecedents to knowledge-sharing in OLCs

Community Expressions | Barbara Ganly | excellent list of online resouces which is kept up to date: background on community engagement and storytelling; storytelling organisations working with communities; community story examples; story tips and techniques; useful websites

Socious | Online community blog | Joshua Paul | September 13, 2011 | The second post in the series of 4 focus on the organization and its senior leadership - Category 2: Structural and Management Challenges to Successful Private Online Communities

The Electronic Journal for English as a Second Language, 2009, 13(2) | Annotated bibliography by Kirsti Newgarden, University of Connecticut, American English Language Institute.  While the focus of the author is in the area of second language learners, the bibliography will provide useful references "for those interested in the educational value and potential use of social networking technologies for online learning, mobile learning, student recruitment, and engagement of students in learning.

Bang The Table resources including Online Consultation Guide Book, Online Engagement Continuum, 100 Ideas to Engage your Community Online, Presentations, Tip Sheets

Socious | Online Community Blog | Joshua Paul | September 7, 2011 | good overview of why some commuties fail (and how to avoid the failure). Category 1: Strategy & Goals.

Cahtherine Shinners | June 18-21, 2012 Conference Presentation | 26 slide PPT covering strategy, launch, engagement, growth and metrics.

What's the PONT | blog post | July 6, 2011 | interesting post on community participation

Laurel Papworth | blog post | 2007, 5 December | tips on moderation online

The website presents and informs the work of the Connected Online Communities of Practice project. Site content includes briefs and reports, ideas and suggestions. Draft Report http://edcocp.org/report/ provides an excellent example of user engagement; i.e. inviting comment. The tool used is http://digress.it/

@SilkCharm | Laurel Papworth | blog post | 26 April 2011 Includes infographic "Negative comments in social media - 8 responses to criticism in online communities"

blog post | November 16, 2011 | provides some insights into why online CoPs make slow progress

Business Unplugged | Carol Roth | blog post | August 2011 | Best tips for handling criticism in business.

The WELL | Gail Ann Williams | Adopted from the WELL Host Manual by John Hoad c1997