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Having looked into how the connectivity of mobile devices can be useful in providing flexible and diverse communication channels for those carrying out charity work, the following part of this article highlights the more interactive features that increase the functionality of the devices for both aid workers and disadvantaged individuals.

The following two parted article examines the key features of mobile technology and how these features can be vital to those looking to use mobile devices for good causes; whether it be aid or health agencies employing them 'in the field' or charities rolling them out to disadvantaged individuals to improve their quality of life.