One of the biggest problems of wikidom today is not WikiSpam but the tendency to redraw fundamental parts of communication from the main online community platform ("stage") to BackStage systems. The point of this page is to show why BackStageCommunication is used (it must offer advantages to individuals, otherwise they wouldn't do it) and how this may harm online-communities. But note that there is a difference between PrivateCommunication? and BackStageCommunication and that there may be situations where these are unavoidable.
I will begin on a more anecdotal note, despite the very statistical nature of this article.
When
I was a kid, my mother let me borrow the lawnmower only after I had
finished our own lawn, to go around the neighborhood and provide the
same service to others who weren't blessed with kids to do yardwork. I
got $5 or $6 a yard and I was rolling in the bucks; enough to buy any
toy I wanted, large or small.
Invisible audiences. While it is common to face strangers in public life, our eyes provide a good sense of who can overhear our expressions. In mediated publics, not only are lurkers invisible, but persistence, searchability, and replicability introduce audiences that were never present at the time when the expression was created.
Replicability. Digital bits are copyable; this means that you can copy a conversation from one place and paste it into another place.
Context is only one complication of this architecture. Another complication has to do with scale. When we speak without amplification, our voice only carries so far. Much to the dismay of fame-seekers, just because the Internet has the potential to reach millions, the reality is that most people are heard by very few.
The lack of context is precisely why the imagined audience of Friends is key. It is impossible to speak to all people across all space and all time. It’s much easier to imagine who you are speaking to and direct your energies towards them, even if your actual audience is quite different.
two audiences cause participants the greatest headaches: those who hold power over them and those that want to prey on them.
Some try to resumé-ify their profiles, putting on a public face intended for those who hold power over them. While this is typically the adult-approved approach, this is unrealistic for most teens who prioritise socialisation over adult acceptance.
Recognise that youth want to hang out with their friends in youth space.
When asked, all youth know that anyone could access their profiles online. Yet, the most common response I receive is “…but why would they?”
The Internet mirrors and magnifies all aspects of social life.
Consistent with capturing/recording interactions in general.
When a teen is engaged in risky behaviour online, that is typically a sign that they’re engaged in risky behaviour offline.
technology makes it easier to find those who are seeking attention than those who are not.
Questions abound. There are no truths, only conversations.
They can posit moral conundrums, show how mediated publics differ from unmediated ones, invite youth to consider the potential consequences of their actions, and otherwise educate through conversation instead of the assertion of power.
group settings are ideal for engaging youth to consider their relationship with social technologies and mediated publics
Internet safety is on the tip of most educators’ tongues, but much of what needs to be discussed goes beyond safety. It is about setting norms and considering how different actions will be interpreted.
Create a profile on whatever sites are popular in your school.
Keep your profile public and responsible, but not lame.
Do not go surfing for your students, but if they invite you to be Friends, say yes. This is a sign that they respect you.
The more present you are, the more opportunity you have to influence the norms.
Information is the substance of their work and more information is the output of their work: Research, proposals, priorities, direction and decisions?
knowledge is gained and shared
how people actually work
(too) many interesting things
doesn't flow between the tools we use to manage, process, organize our information
There's something wrong with the way data
software should be modeled around information
technological barriers
too much copying and pasting
false assumption that information management tasks are binary
false assumption underlying most productivity software that information and the organizational structures needed to manage that information are essentially static
A lone email languishes for a long time in your Inbox and then all of a sudden, blooms into an unending thread which dies down
the thread is revived and mushrooms into a full scale project
I tend to find myself involved in: at one extreme, very many varied small tasks, which are recorded/archived then intentionally forgotten; and at the other extreme: projects about which thought extends months or even years later. Between the two extremes: for me, things are hazy.
the same workflow hiccups show up again and again
an information management environment with built-in workflows that mirror what people hack together
three basic workflows everybody seems to construct for themselves, regardless of what tools they use
varying degrees of complexity and automation
These three workflows however, need to exist independently of each other
no complicated rule-builder
push-button interface
always assume a need for iteration and change over time
Peeling the Onion
Allow Organization to Change and Flow
the entire gamut of organizational affordances
Filing, Rules, et cetera
Tagging
won't ever be asked to decide between them
Custom Attribute
Add semantics to a Tag
turn it into a Custom Attribute
Drag a Tag or a Cluster to the sidebar
a Cluster: a way to thread items together, a way to reflect dependencies
Group collaboration systems exist in parallel with personal communication tools
does not scale down to work for small groups
the majority of the significant emails we send are sent while still in a draft-state
by modeling the user experience around how people work today and the substance of that work, we can be more than just another software tool and instead aspire to be a system for information management: A smarter way to work. A better environment for collaboration
We want Chandler to be able to talk to other applications
As we make Chandler's end-user information model richer, the number of interesting applications to talk to will increase. This is one of the many areas where we hope that people in the community will help increase Chandler's ability to talk to other applications
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I’d like to point a finger at the font downloads. Loads of applications on windows (an therefore wine) depend on the corefonts. These fonts are not part of wine and can’t be packed together with wine because of different licenses. So if You had apps, showing only symbols and garbage, this is for You
Work organizations increasingly adopt shared electronic databases. However, employees' unwillingness to contribute to shared resources undermines the utility of such technologies. Current research is limited to either a utilitarian or normative perspective. To advance understanding in this area, this study proposes a three-dimensional framework. It includes the utilitarian and normative perspectives as two complementary dimensions in addition to a third collaborative dimension. Based on this framework, the study identifies three key organizational processes and advances an additive model to predict employees' willingness to contribute to shared electronic databases. An empirical test was conducted to assess the model in a large manufacturing organization. The test showed both significant overall effects of the model and significant main effects of each predictor variable. The article will discuss the findings and address both theoretical and practical implications.
Key Words: information sharing • collective action • organizational knowledge • knowledge management • collaboration • communities of practice • identification
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