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Kelly Hair

Claims Collaboration Overload Costs U.S. $588B a Year - 0 views

www.eweek.com/...0,1759,2242828,00.asp

blogs collaboration email im

shared by Kelly Hair on 03 Jan 08 - Cached
  • The result is an egregious lack of productivity that may cost the U.S. economy $588 billion a year, according to a report by Basex, which has tabbed information overload as the "Problem of the Year" for 2008.
  • With e-mail as the biggest offender, Basex said users can save time by not e-mailing someone, and then following up with a phone call or an instant message two seconds later
  • Basex also said users must not combine multiple topics or requests in a single e-mail; make sure the subject clearly reflects the topic and urgency of the message; read their e-mails before sending to make sure they make sense; and will not hit reply-all unless necessary or reply with one-word e-mails such as "thanks.
  • ...2 more annotations...
  • For all communication, Basex wants to remind workers to be as explicit as possible because their readers are not mind readers. While the statement may seem like an obvious mantra, it is also easily forgotten.
  • "Information Overload: We Have Met the Enemy and He is Us," authored by Basex analysts Jonathan B. Spira and David M. Goldes and released Dec. 19, claims that interruptions from phone calls, e-mails and instant messages eat up 28 percent of a knowledge worker's work day, resulting in 28 billion hours of lost productivity a year. The $588 billion figure assumes a salary of $21 per hour for knowledge workers
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Mark -

Knowledge management problems in a large organization - 1 views

lunaticthought.blogspot.com/...agement-problems-in-large.html

collaboration enterprise knowledge management sfpuc wiki

shared by Mark - on 09 Mar 07 - Cached
  • Knowledge management problems in a large organization
  • Big problem in an organization like ours is getting access and distributing information that exists in one part to other parts. It is amazing how hard it is to first of all find out who is responsible for certain topics. Of course we have lists, who does what, but finding them is not always easy. Some departments publish them on the corporate intranet and with the new Google Search Appliance, we can actually find them. But finding out what their projects entail, the intended output, project plans, drafts, introductions into the subject, is quite simply impossible.
  • Work in projects is done through mail.
  • ...14 more annotations...
  • The IT-department makes things worse by requiring people to have a maximum mailbox size of 150 megabytes
  • The solution is not Document Management systems
  • Email is Easy To Understand Email is Universal Email is Accessible from AnywhereEmail can be PersonalizedEmail is Manageable/ConfigurableEmail is SearchableEmail is In Your Face Email Just Works
  • It supports the archivists, not the policy advisors.
  • Intranets are for staff, not for line.
  • It is something you do for the rest of the organization; not for your project, not for your direct colleagues, but for the 'others'.
  • It is made hard, because you have to jump through many hoops to get the right to edit pages and the structure you can edit is rigid.
    • Mark -
      Mark - on 09 Mar 07
       
      Having built many an intranet for clients, it is true that no matter how hard you try to let the content flow, the hierarchical security context just does not lend itself to promoting flow -- it staunches it.
  • Wiki's
  • They center work on a topic around a group of webpages
  • They are easy to use
    • Mark -
      Mark - on 09 Mar 07
       
      This point remains debatable. "easy to use" is not = to simple so there are issues with gui, implementation, contextual data that need to be simplified or require some training. This is part of the difficulty in selling this new way of collaborating in inefficient organizations where change comes slowly
  • simple searches
  • enable sending e-mail to and from pages, enabling e-mail repositories and lists of useful links on the relevant page.
    • Mark -
      Mark - on 09 Mar 07
       
      Yep, email is still king, nice way to automate one-way interaction with email, push, tickle, alert, etc. (2 way interaction with email -- mail-in type functions -- is harder to train)
  • can be structured
  • They don't assume where knowledge is in the organization
  • anonymous on 12 Sep 13
     
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Girja Tiwari

Advantages of Email Archiving - 0 views

info-worldwide.com/E/email marketing/Advantages of Email Archiving.php

archiving softwareemail archiving solutions email open source email archiving application google apps email archiving advantages of email archiving email archiving advantages email archiving business email archiving companies

shared by Girja Tiwari on 24 Dec 13 - No Cached
  • Girja Tiwari on 24 Dec 13
     
    Advantages of Email Archiving. E-mails are the postal communication tools of our time. The big advantage is the speed of creation, sending and reception world wide. Another advantage is that in contrast to the telephone message......Read Full Text
joshbaniga

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angelica laurencon

The Eight Must-Have Skills for Information Workers :: Infogineering - Master Your Infor... - 0 views

www.infogineering.net/information-worker-skills.htm

KM intelligence digital workforce viral efficieny Office 3.0

shared by angelica laurencon on 12 Feb 12 - No Cached
  • angelica laurencon on 12 Feb 12
     
    These days, a high proportion of the population of developed countries are employed as information workers. That is, they don't produce physical goods, but instead spend their time creating, developing, sharing and consuming information. As a general rule, if you have a computer on your desk at work, you are an information worker. The chances are, you'll also use e-mail a lot of the time, and have access to the Web. Because desktop computers crept into our work-lives slowly, there was never a point where the corporate World stood up and said "right, everyone to the training room!" Instead, people often have had to learn the generic skills necessary to be an information worker themselves through trial and error.
Graham Perrin

Are we really collaborating? :: Blog :: Headshift - 0 views

www.headshift.com/...re-we-really-collaborating.php

shared by Graham Perrin on 08 Nov 08 - Cached
  • simply because people work together to meet objectives and reach goals, doesn't mean they are collaborating
  • efficiency
  • 'Collaboration' thrives on difference, insight and spontaneity, rather than structural harmony
    • Graham Perrin
      Graham Perrin on 08 Nov 08
       
      For me, this is thought-provoking. We're in a multi-institutional and in some ways displaced environment, in which - over a period of fifteen or so years - I have grown weary of choice/proliferation of ICT solutions. Certainly, 'more' and 'diverse' can be good - if the multiples work well with each other - but too often, we find incompatibilities. By coincidence, I have used the word 'harmony' a few times this week; considering past and present approaches to collaboration, greater harmony is *exactly* what I'm aiming for…
    • Graham Perrin
      Graham Perrin on 08 Nov 08
       
      'Harmony of structure' is a fairly loose expression, open to interpretation.
  • ...12 more annotations...
  • creativity and innovation
  • systemic overuse of email as the means to facilitate
    • Graham Perrin
      Graham Perrin on 08 Nov 08
       
      Add to overuse: misuse, and blatant abuse. I can no longer treat e-mail as a reliable way of communicating. Whilst there is some necessity to read e-mail, I no longer feel any guilt if (amongst scores, hundreds or thousands of other messages) one or two important messages go un-read or ignored.
  • When they moved the discussion to a blog
  • key team members joined in
    • Graham Perrin
      Graham Perrin on 08 Nov 08
       
      Key words: willing participation.
  • personal dashboards
  • reducing the amount of time spent looking for information
  • spaces where people feel confident about participating
  • worthwhile to do so
    • Graham Perrin
      Graham Perrin on 08 Nov 08
       
      Too few people realise the worth of Diigo. Hence my pleas for refinement http://groups.diigo.com/Diigo_HQ/forum/topic/annotated-urls-annotated-links-may-allow-public-anonymous-views-of-some-not-all-private-annotations-7168#3 and wider availability http://groups.diigo.com/Diigo_HQ/forum/topic/diigolet-get-annotated-link-7124 of the 'Get Annotated Link' feature - excellent for displaying Diigo features to non-users.
  • flexibility
    • Graham Perrin
      Graham Perrin on 08 Nov 08
       
      Such a catchy, feel-good expression: 'more flexibility'. My problem with this: too often, 'more' is offered (or forced) upon us without proper consideration of whether - in the broadest sense - flexibility is genuinely *improved*.
  • providing workers with more
  • can result in new forms of cooperative action, more fruitful collaboration, faster decision-making, and greater productivity
    • Graham Perrin
      Graham Perrin on 08 Nov 08
       
      Providing 'more' of something *might* result in what's described here, but there's a very real danger that if you add to much, people will not know where to start. Put simply, people switch off. I see it regularly
  • a clear view of the driver
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Vahid Masrour

YouTube - Google Wave Developer Preview at Google I/O 2009 - 0 views

www.youtube.com/watch

google

shared by Vahid Masrour on 31 May 09 - Cached
  • Vahid Masrour on 31 May 09
     
    Amazing. If it works as advertised, this will be DA BOMB. forget e.mail, and welcome true to (online) life collaboration.
Jonathan Landau

Microsoft - The Power of Unified - 0 views

www.microsoft.com/default.mspx

cl collaboration microsoft

shared by Jonathan Landau on 08 Feb 07 - Cached
  • Imagine the complexities of modern communications condensed into a seamless experience with one address book, one voice mail, and one login across every mode of communication. That's what Microsoft is doing. We're combining e-mail, IM, voice, and video into a single, intuitive system built around people, not technology. And we're building it all into the Microsoft Office system the world knows and trusts. Companies will replace conflicting systems with a single, unified communications platform that leverages their existing data and telecommunications infrastructure. IT departments will deliver more flexible, more secure communications, with simplified infrastructure that streamlines management and reduces total cost of ownership. People-centric, integrated, secure communications that's the promise of Microsoft's vision for unified communications.
  • Jonathan Landau on 08 Feb 07
     
    Microsoft's mission for unified communication
  • anonymous on 12 Sep 13
     
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Simeon tuoyo

How to enable Hangout in Gmail - 0 views

latesttoptechnews.blogspot.com/...enable-hangout-with-gmail.html

Online Web2.0

shared by Simeon tuoyo on 19 May 13 - No Cached
  • Simeon tuoyo on 19 May 13
     
    Google may've said during Wednesday's keynote that it planned to roll out Hangouts to Gmail users gradually, but if you just can't wait to integrate the new messaging service into your e-mail dashboard, there's a way to gain early access. Simply log into Gmail, ensure you've signed
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Wildcat2030 wildcat

Shareaholic - The browser add-on extension to share, bookmark and e-mail web pages quickly - 0 views

www.shareaholic.com

shareaholic

shared by Wildcat2030 wildcat on 03 Oct 08 - Cached
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Spiral Funk

Brainstorming: 3 common mistakes that companies make - October 1, 2006 - 0 views

money.cnn.com/...index.htm

brainstorming business critic ideas

shared by Spiral Funk on 16 May 07 - Cached
  • Here are the three mistakes that cripple brainstorming. No trained facilitator. One of the key tenets of Osborn's approach is assigning a trained facilitator to guide the sessions. But most corporate brainstorming is led by someone who has little understanding of the process or by a manager who has a vested interest in the outcome. "People are uncomfortable sharing wild ideas in front of their boss,"
  • "Some of the best brainstorming sessions I've been involved in asked me to send my ideas via e-mail before we came together," Wilson says.
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moviele

Chandler, a next-generation Personal Information Manager (PIM) integrating calendar, e-... - 0 views

chandler.osafoundation.org

delivers

shared by moviele on 16 Feb 07 - Cached
Graham Perrin liked it
  • The current release of Chandler builds upon the experimentally usable calendar for individuals and small workgroups. It is a test release for collecting feedback based on real usage. In addition to basic calendaring, advanced features include: recurring events; time-zones; overlayed, multiple calendars; and managing a single event across calendars. Chandler offers innovative capabilities in calendar sharing to support workgroup collaboration. Chandler sharing is server-based, works across platforms and supports multi-author editing. Our goal for our most recent release, 0.7alpha4, is to give a rough sketch of what Chandler will be by our first Preview release (Spring 2007). This release introduces the Dashboard, which gives users a runway view of all of their information. Users can try creating a simple task list, and can share that list with others just as they can share calendars. Users can also experiment with sending notes, tasks and invitations to others via email.
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Graham Perrin

Opinion: Google's wave drowns the bling in Microsoft's Bing - Software - iTnews Australia - 0 views

www.itnews.com.au/...-bling-in-microsofts-bing.aspx

Google FLOSS open source HTML 5 API extend thread protocol IM email message communicate share collaborate workspace Google Wave

shared by Graham Perrin on 29 May 09 - Cached
  • The browser battle renewed today
  • Microsoft's hand may have been moved by the launch of Wolfram|Alpha
  • much promise in connecting people to knowledge
  • ...16 more annotations...
  • the first round clearly goes to Wave
  • collaborative technology that blurs the lines between email, wiki, SMS and Twitter
  • Wave integrates many of the features of disparate systems in common use
  • application programming interfaces would make it easier for third-parties to customise web applications
  • Microsoft's Bing, launched under the NineMSN banner in Australia
  • Go offline and the wave data stayed with you
  • ultimately it would mean a user could save all their work in the browser and dump it on the intertubes when they go back online
  • waves worked best on standards-compliant, Webkit browsers
  • emails (which could be translated between languages in real time) to a wave user
  • wave that was turned back into an e-mail
  • The same held true for instant messages and tweets
  • getting people to change their rusted-on habits
  • a shift from discrete applications to just one to handle all communications
    • Graham Perrin
      Graham Perrin on 29 May 09
       
      This is almost certainly too much for me to swallow.
    • Graham Perrin
      Graham Perrin on 29 May 09
       
      I like discrete applications.
  • Safari
  • Mozilla
  • Chrome
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Graham Perrin

Diet Pibb.app - Stay in the Loop. In your own browser window. - 0 views

factoryjoe.com/dietpibb

communication instant messaging IM chat e-mail BB bulletin board

shared by Graham Perrin on 08 Jul 09 - Cached
  • anonymous on 12 Sep 13
     
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Graham Perrin

Pibb: Stay in the Loop - 0 views

pibb.com

communication instant messaging IM chat e-mail BB bulletin board

shared by Graham Perrin on 08 Jul 09 - No Cached
  • Pibb for all your communications
  • private channels
  • delivered instantly
  • ...12 more annotations...
  • retrieved later
  • threads are stored
  • searchable
  • public channels
  • the best features of instant messenger, chat, email, and bulletin boards
  • private messages
  • friends
  • Pibb will notify you
  • in a fast paced startup environment
  • a secure private channel
  • Social bookmarking site
  • uses Pibb for real time user support and feedback
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