Imagine the complexities of modern communications condensed into a seamless experience with one address book, one voice mail, and one login across every mode of communication. That's what Microsoft is doing.
We're combining e-mail, IM, voice, and video into a single, intuitive system built around people, not technology. And we're building it all into the Microsoft Office system the world knows and trusts.
Companies will replace conflicting systems with a single, unified communications platform that leverages their existing data and telecommunications infrastructure. IT departments will deliver more flexible, more secure communications, with simplified infrastructure that streamlines management and reduces total cost of ownership.
People-centric, integrated, secure communications that's the promise of Microsoft's vision for unified communications.
Sahana Chattopadhyay on 31 Aug 10This is similar to one of Gawande's findings in The Checklist Manifesto. Bringing people together, enabling communication and thus a feeling of being a team is one of the best ways to foster innovation, reduce stress and thus errors, address complexity, and create great work.
