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Happy Follow Friday! Welcome to another edition of Twitter Ten on 10. If you understand what real-time is all about then you are probably already on Twitter, if not we need to have a chat. Top executives, marketers, entrepreneurs, technologists and more are tweeting out knowledge, ideas and news every second and if you blink you might miss it!

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.