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"The author focuses on the use of technology in libraries to ease the impact of the global economic crisis. He notes that several libraries have documented significantly reduced costs through the use of open source software. He cites that the investments in redesigning a Web site and information delivery tools of a library can make an improvement in the perceptions of library users. He asserts that the creative use of technology can offer relief for the challenging budget of the library by opening up opportunities to generate income."

"The article addresses the cost of library automation software. The cited factors that influence software pricing are private negotiation, economic climate, hosting options such as software-as-a-service, and the components of public open source contracts. Also discussed is the impact of the inclusion of confidentiality clauses in license agreements and contracts prohibiting disclosure of prices on libraries. It suggests the possibility to gather pricing and expenditures data for libraries and stresses the need to understand pricing benchmarks."