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Gary Edwards

Is Enterprise content management becoming obsolete and irrelevant? | CIO - 0 views

  • Moving content to a cloud based file storage vendor can lower operational cost. However, this is not enough to gain any real competitive advantage. Cloud based file storage vendors do not reveal any additional insights over traditional ECM solutions. Companies are moving to big data solutions to gain better insights into their data. Yet, they have had limited success in obtaining value from unstructured content in big data file stores. This includes keyword proximity searches, classification and sentiment analysis on unstructured data streams like Twitter, Facebook, and LinkedIn.
  • Big data capability provides little value to those company executives that are retaining terabytes or petabytes of static content. How does one make sense of all this unstructured data? There is no silver bullet to gain optimum insights. One way to provide value from your unstructured content, is to bridge it with your structured content. However, there seems to be lacking an overall industry accepted strategy describing how to realize unstructured data into actionable insights.
  • n A.I. concierge services – realizing the promise of big data, I introduced the concept of an information framework based upon W3C open specification Resource Description Framework (RDF). RDF is a perfect solution for capturing and bridging unstructured and structured data. RDF provides a true enterprise solution for contextual mapping and protects a company from vendor lock-in. You now have the capability to turn your unstructured data repository into an oracle of corporate knowledge. More like this Health IT glossary A.I. concierge services – realizing the promise of big data Overcoming 5 major supply chain challenges with big data analytics on IDG Answers Can I install iOS operating system in my android and how? Achieving semantic maturity will enable you to build a knowledge management system that will transform the business. New type of capabilities can be realized, everything from auto answering emails, to adaptive and multiagent systems that process transactions. Imagine how these new capabilities will change ITs ability to service the business. You can now tie your knowledge management solution to your business process to provide invaluable insights.
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  • You have now shifted your IT environment from simple processing transactions to understanding transactions.
  • The challenge for ECM vendors is to provide true information insights on unstructured data. In order to thrive and prosper, these vendors will require more than simple indexing, storage and retrieval of content. ECM vendors needs to shift their view from data storage to knowledge management. Holding onto the current capabilities will no longer be viable to stay competitive in a billion dollar ECM market place.
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    "As CIOs look for better value from their enterprise content management (ECM) solutions, they're finding more cost effective ways of operating from cloud based file storage vendors. Box, Google Drive, AWS and others provide the same capabilities offered by expensive ECM solutions. In this article, ECM refers to a solution that stores unstructured data, such as documents, images, and plain text. Traditional ECM solutions are no longer cost competitive and do not provide any additional value over the simple indexing, storage and retrieval capabilities. Shifting ECM management of infrastructure, maintenance and operations to cloud based file storage vendors seems unavoidable to stay cost competitive."
Gary Edwards

Mining the knowledge locked in ECM | IDM Magazine - 0 views

  • The first announcement was that Google open sourced TensorFlow, a type of machine learning system that uses unsupervised learning, i.e. “Deep Learning.” TensorFlow powers Google Photos, Google Translator and backbone features such as search and Smart Reply. Not to be outdone, Microsoft announced that it is a open sourcing its “Deep Learning” system called Distributed Machine Learning Toolkit (DMTK).
  • Why would Google and Microsoft open their “secret sauces” to the world? There are a number of reasons one can speculate, but anytime you open up your secret sauce, it’s to win over programmer’s minds. In fact, machine learning and specifically Deep Learning subjects are not for the average corporate web application developer. You will need people who have strong mathematics and computer science skills along with machine learning background.
  • The impact of having access to these Deep Learning system capabilities will be truly disruptive, especially in the area of unstructured data. It is true Hadoop has all the underpinnings of a great ECM system with its distributed file system, map/reduce for large-scale data processing. Generating indexes associated with documents is a natural progression since Hadoop abundantly provides these capabilities.
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  • However, ECM is much more than just large volumes of documents that is in need of indexing. ECM involves the whole life cycle of document management that includes: create, capture, indexing, approval (workflow/case management processing), publishing (version management), collaboration (share), archiving & defensible disposal (Records Management) Having Deep Learning capabilities will transform ECM into a more advanced type of product. A product that can determine the content regardless of its content type (image, text, audio, and video). This will shift the technology from a simple content management solution to a knowledge management system.
  • Today, the best ECM systems can do is to classify your content by looking at metadata tags and keywords in documents. As an example, it will not be enough to look at a document and classify it as a legal contract. Deep Learning will take ECM to the next level, by not only classifying the document as a contract but also evaluating it to make sure it is an iron clad contract that has the necessary clauses to assure your company is protected!
  • Deep Learning will also provide Natural Language Processing (NLP) capabilities. You now have turned your corporate Enterprise Content Management system from a simple unstructured data repository into an oracle of corporate data.
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    By Mitch DeFelice Recent announcements from Google and Microsoft regarding machine-learning capabilities will provide the ability to transform corporate Enterprise Content Management (ECM) system from a simple unstructured data repository into an oracle of corporate data. In their book Smart Customer Stupid Companies…Why Only Intelligent Companies Will Thrive, and How to Be One of Them - the authors Michael Hinshaw and Bruce Kasanoff articulate how customers are becoming "smarter" with technology advancements.  The book presents a sound case that companies that do not evolve with their customers will become irrelevant. There have been two recent announcements that have occurred (November 9th, 2015 and November 12th, 2015 respectively) that have the potential to turn the metaphorical phase "Stupid Companies" to mean literally that.
Gary Edwards

Hyland tosses hat into EFSS ring with launch of ShareBase - FierceContentManagement - 0 views

  • ECM vendor Hyland tossed its hat into the EFSS ring this week with the release of ShareBase, a cloud-based file sync and share app for enterprise. Though it can be used independently of Hyland's flagship ECM product, OnBase, the app is primarily designed to allow OnBase customers to securely share and access documents in and outside the organization. ShareBase only works with corporate email addresses, so shared documents remain firmly under administrator control. User rights are easy to change, transfer and revoke so content remains unaffected by employee turnover. The app automates notifications and sharing when used with OnBase, triggering events as soon as documents upload into ShareBase.
  • "The creation of ShareBase was our response to continual feedback from customers needing a better way to share and collaborate on content," Bill Priemer, president and CEO of Hyland,
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    "ECM vendor Hyland tossed its hat into the EFSS ring this week with the release of ShareBase, a cloud-based file sync and share app for enterprise. Though it can be used independently of Hyland's flagship ECM product, OnBase, the app is primarily designed to allow OnBase customers to securely share and access documents in and outside the organization. ShareBase only works with corporate email addresses, so shared documents remain firmly under administrator control. User rights are easy to change, transfer and revoke so content remains unaffected by employee turnover. The app automates notifications and sharing when used with OnBase, triggering events as soon as documents upload into ShareBase."
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