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Cynthia Robbins

NBC's Nancy Snyderman returns with apology for breaking Ebola quarantine | Fox News - 0 views

www.foxnews.com/...-for-breaking-ebola-quarantine

Ebola news social media

shared by Cynthia Robbins on 03 Feb 15 - No Cached
  • Cynthia Robbins on 03 Feb 15
     
    Dr. Synderman was seen by hometown residents breaking the Ebola quarantine and Planet Princeton broke the story. It was then all over social media and it spread fast. This led to an apology by Synderman in the news and then on the Today Show December 3rd. However, Today has been using another doctor in Snyderman's place since the incident. The social media tirade was brutal. Mistakes are not easy to make these days.
Christie Briley

Cooperative Intelligence: Putting People At The Center, Where Social Media Offer Chance... - 0 views

www.businessinsider.com/ng-people-at-the-center-2011-6

information professionals knowledge workers social media CI competitive intelligence

shared by Christie Briley on 24 Nov 13 - No Cached
  • Autumn Dilley on 24 Nov 13
     
    Many companies think they are conducting real-time competitive intelligence since they monitor the competitive environment continuously on the Internet and increasingly through social media such as Twitter, LinkedIn and Facebook, they fail to effectively translate that data into intelligence and opportunities for action.
  • Christie Briley on 25 Nov 13
     
    I can across this article while doing research for my final project. It discusses another article (with a link) that explains how cooperative intelligence should be used. I found it interesting that the article makes a point to note the influence of social media in competitive intelligence and cooperative intelligence. It is a short read but it might help points others in a new direction in regards to this topic!
Sherry Matis

Three easy steps for gathering intelligence at trade shows, Solutions!, Online Exclusiv... - 1 views

www.tappi.org/...line-Exclusives-July-2003.aspx

Trade shows primary CI

shared by Sherry Matis on 24 Nov 13 - No Cached
  • Sherry Matis on 24 Nov 13
     
    This is a good article about gathering intelligence at a trade show. I find this very interesting because I do not think I would be very good at this. This article also points out the importance of exhibitors training their staff manning their booth so they are not sharing intelligence accidentally.
  • Phebe Dickson on 25 Nov 13
     
    "CEIR studies indicate that a whopping 85% of exhibitors do not train their booth staff." From my experience, this is a believable statistic, particularly in larger organizations. I've overheard conversations in which a competitor conveyed valuable information regarding new or planned products. Companies are proud of what they are working on and want to use this to attract new customers. Unfortunately, they usually do not know who is in the crowd at the booth or within earshot.
Sherry Matis

Integrity Research» Blog Archive » Does Primary Research = Insider Trading? - 1 views

www.integrity-research.com/...imary-research-insider-trading

primary intelligence mosaic

shared by Sherry Matis on 24 Nov 13 - No Cached
  • Sherry Matis on 24 Nov 13
     
    This is an interesting article about the question of ethics and the legality of primary intelligence gathering. I found this interesting as we have been discussing I interviewing industry experts. This brings up the problem of disclosing non-public information and the potential of insider trading.
  • Phebe Dickson on 25 Nov 13
     
    This is a good one, Sherry. I particularly liked the mosaic theory explained in the article because it illustrates that there can be many gray areas in the ethics of primary intelligence gathering. Different organizations seem to have different opinions about whether mosaic is acceptable.
Bryan Fitzpatrick

20 interviewing tips for journalists - 0 views

www.mediahelpingmedia.org/...erviewing-tips-for-journalists

interviewing

shared by Bryan Fitzpatrick on 24 Nov 13 - No Cached
  • Bryan Fitzpatrick on 24 Nov 13
     
    Interview tips from a journalist's perspective. Every tip may not be applicable to an information professional, but I think a lot are. One I thought was interesting was how nodding or shaking your head could affect their responses.
  • Phebe Dickson on 25 Nov 13
     
    I think there is some truth to that...body language can steer a conversation in a different direction. Like journalists, CI professionals should remain interested in the interview without revealing opinions through their words or expressions.
Meaghan Corbett

Lawyers Learn How Online Posts Can Come Back to Bite You - 1 views

blogs.kqed.org/...lawyres-social-media-tweets

shared by Meaghan Corbett on 24 Nov 13 - No Cached
  • Meaghan Corbett on 24 Nov 13
     
    A blog post about how errant social media posts can come back to haunt you, especially if you're in a profession that values privacy. A misstep could give your competitors serious leverage if you're not careful.
  • Phebe Dickson on 24 Nov 13
     
    Social media has definitely made life more difficult for human resource professionals, compliance officers, and an organization's legal counsel. As the article states, "what's sensitive to one person may not be sensitive to another," which makes things even more complicated. Teaching employees about what is and is not acceptable to post and providing examples to increase understanding, are essential. But, this can be a beast to monitor and control because people may not use their real names (as the article notes).
Meaghan Darling

Cooperative Intelligence -- Calling vs. Email - 0 views

cooperativeintelligenceblog.com/...unication-digital-versus-voice

cooperative intelligence phone call

shared by Meaghan Darling on 24 Nov 13 - No Cached
  • Meaghan Darling on 24 Nov 13
     
    Another post on Naylor's blog briefly discusses how we've moved from calling people about everything to sending impersonal emails because calls now seem to be more important and take time. Also touches on how things can be misconstrued in writing as opposed to hearing someone's voice or seeing their body language.
  • Phebe Dickson on 24 Nov 13
     
    "Email is often used to express emotions or feelings that people are too embarrassed to say. However, I think it's better to confront the other person and clear things up over the telephone or better yet in person." I was recently involved in such a situation. After exchanging several emails, and realizing that the other person and I were not on the same page and things were becoming more emotionally charged with each email, I called and we discussed the situation, quickly coming to a mutual understanding. In a situation like this, the telephone saved time rather than being inefficient. With age and experience, my confidence has increased when it comes to "talking things out" rather than hiding behind the written word. I'm sure others can say the same.
Meaghan Darling

Skype Your Way to Success - 0 views

inalj.com/?p=15127

Skype cooperative intelligence

shared by Meaghan Darling on 24 Nov 13 - No Cached
  • Meaghan Darling on 24 Nov 13
     
    I found this post on INALJ job kind of interesting. I have only used Skype once to try it out a few years ago, but can see how it is an excellent tool for professionals to network or keep in touch without having to travel. Perhaps it's just because I'm unfamiliar with this tool, but I wouldn't necessarily have thought to check what type of lighting I'm in and how my outfit (which might look awesome in front of a mirror) is coming across in the camera. In terms of the image behind you and the point that "an uncluttered background with a shelf of books indicates to viewers that you are organized, tidy and love reading literature, graphic novels and/or business books" -- I feel like they would think I was a book hoarder if they could see my shelves!!
  • Phebe Dickson on 24 Nov 13
     
    Video interviewing seems to be increasingly popular. It's a cost-effective way for companies that are pressed for time and/or money to interview candidates across the country or the world. Tools like Skype are great because you can practice with friends or family so your answers will be polished and professional by the time you have an interview.
Meaghan Darling

50 Top Tools for Social Media Monitoring, Analytics, and Management - 4 views

socialmediatoday.com/...-analytics-and-management-2013

CI social media

shared by Meaghan Darling on 08 Oct 13 - No Cached
  • anonymous on 08 Oct 13
     
    This article actually brings forward 50 of what they deem as the best tools to use within social media to manage and analyze content. For example one tool is called " Bottlenose" It is a tool that provides live social intelligence by analyzing activity across all the major social networks. It can be used to search, monitor, analyze, target, and engage in real time, all from one place. Also, there is "Pinreach", which measures a company's Pinterest influence by giving an overall score and easy-to-read charts and tables that show the most popular pins and boards. I found this article compelling because Social Media can be seen as a useful tool to measure CI, but who knew there were so many tools within the tools to use as aides as well?
  • Sherry Matis on 08 Oct 13
     
    Valerie, I had no idea there were so many tools for monitoring social media, both paid services and free. I thought Klout was interesting as well which monitors for you your social influence in the web and it is free.
  • Meaghan Darling on 24 Nov 13
     
    Kind of surprised when I came across this list... It only came out in May of this year and so many of the listed social media sites are unfamiliar? Are these familiar to anyone else or am I just that out of touch? Perhaps it's just because many of them are not free to use...
Meaghan Darling

Cooperative Intelligence - Personality Profiling - 0 views

cooperativeintelligenceblog.com/...ur-competitors-management-team

cooperative intelligence personality

shared by Meaghan Darling on 24 Nov 13 - No Cached
  • Meaghan Darling on 24 Nov 13
     
    From Naylor's blog, this article discusses the importance of personality profiling and determining the personality of your competitor's managers. Naylor proposes not just looking at public speeches and industry-related information to determine personality, but to also try to look for more personal information such as their hobbies or favorite charities.
Jenna Drew

CI ethics: how far can primary research go? - 0 views

www.scip.org/...CIMArticleDetail.cfm

competitive intelligence

shared by Jenna Drew on 24 Nov 13 - No Cached
  • Jenna Drew on 24 Nov 13
     
    By: Arthur Weiss ' In September of this year (2001), a settlement was reached between Procter & Gamble and its arch rival, Unilever, regarding P&G's admission of information collection activities that "were not in keeping with P&G's principles and policies" -- including so-called "dumpster diving" through Unilever's off-property trash.
Kate Sweeney

Another Cold Calling Benefit: Market Intelligence - 1 views

davidcummings.org/...ng-benefit-market-intelligence

shared by Kate Sweeney on 24 Nov 13 - No Cached
  • Kate Sweeney on 24 Nov 13
     
    A little bit more about the benefits of cold calling.
Kate Sweeney

Jennifer Lawrence Told Jon Stewart He's Terrible At His Job On 'The Daily Show' - 1 views

www.uproxx.com/...jennifer-lawrence-daily-show

shared by Kate Sweeney on 24 Nov 13 - No Cached
  • Kate Sweeney on 24 Nov 13
     
    I thought this was a pretty funny representation of poor interviewing skills. Jennifer Lawrence pokes fun at Jon Stewart's lack of preparation for his interviews, which is something that Naylor talks extensively about. Being prepared and knowing who you're interviewing is essential, and according to Jennifer Lawrence, Jon Stewart really doesn't do that.
Sherry Matis

Workplace Diva: Six Signs A Job Interview Could Be Competitive Intelligence - 0 views

workplacediva.blogspot.com/...ns-job-interview-could-be.html

Job interview CI

shared by Sherry Matis on 24 Nov 13 - No Cached
  • Sherry Matis on 24 Nov 13
     
    This is a blog post about going to an interview and realizing that the interviewer is trying to gain information about your former employer. I did not think of this. Has anyone had this happen to them?
  • Autumn Dilley on 24 Nov 13
     
    Wow, this makes sense, but I never would have considered that this is a strategy employed by some organizations. I have sat through interviews in my current job where the person asking the questions references the interviewee's previous work experience, especially if it is within the same field, but I feel like just using an interview to gather intelligence about another business is just unfair to the applicant.
  • Bryan Fitzpatrick on 24 Nov 13
     
    Interesting find. I think this would cross the ethical boundaries since it's taking advantage of someone. In a job interview, I don't think I would be comfortable asking any question about my past experience other than the generic/open-ended "Tell me more about this and how does it make you a fit for what we do?"
Lane Free

How to Improve Your Cold-Calling Skills - 1 views

www.inc.com/...cold-calling-skills.html

CI intelligence information knowledge workers

shared by Lane Free on 20 Nov 13 - Cached
  • Lane Free on 20 Nov 13
     
    OK cold calls are not just for sales. We have them every time we speak to someone we don't know and ask them for information.
  • ...1 more comment...
  • Gregory Solow on 23 Nov 13
     
    Thanks for posting this, Hellane. Having never worked in sales myself, and being a somewhat anxious person when it comes to strangers (especially when I feel my intrusion IS an intrusion -- volunteering to do campaign calling a couple years ago was absolutely hell), some of the framing strategies offered in this article were good additions to the "toolbox" being built this week. #1 made me ponder a bit, however, with focus regarding CI -- does it make sense to let primary info sources "off the hook" so easily by offering them the 'out' of calling back later? It seems like common courtesy, but it seems like a lot of effective CI gathering involves some level of "blitzing" for information, using the immediacy of cold calls to one's advantage. Does making an introduction and offering to call back at a better time warm the call and encourage future success? Or would it just give more time for the intelligence source to consider that maybe your attempts at elicitation are suspect? (and then, the somewhat unspoken question: if we're being perfectly ethical in our application of CI practice, if they choose not to talk to us after thinking about it, are we allowed to care?)
  • Sherry Matis on 24 Nov 13
     
    This was a good one. It mentions several things also discussed by Naylor, such as honestly, doing your homework, etc. and it all points to respecting people and building relationships, even though it may only be one phone call. I liked the point about viewing the cold calls as research so you aren't disappointed when someone hangs up on you!
  • Angela Pagliaro on 24 Nov 13
     
    Thanks for the share, this is a great article. Sherry is right, if you do your homework, you really can't go wrong. But sometimes that's only half the battle. You have to be respectful and a strong communicator when it comes to cold calling.
Jennifer D.

Facebook is CIA's Primary Intelligence Source - 1 views

beforeitsnews.com/...telligence-source-1772782.html

competitive intelligence CI social media information professionals information intelligence technology professional

shared by Jennifer D. on 20 Nov 13 - No Cached
  • Jennifer D. on 20 Nov 13
     
    Title speaks for itself but interesting article how on Facebook is viewed as PI through the CIA. Makes me wish I never had Facebook in the first place lol.
  • ...1 more comment...
  • Phebe Dickson on 21 Nov 13
     
    If there the extent of this is true, what a scary situation we are all in. Big Brother is definitely watching. I'd say this takes intelligence gathering to an entirely new level.
  • Sherry Matis on 24 Nov 13
     
    No wonder why it took so long to catch Bin Laden Check out video on The Onion. http://www.theonion.com/video/cias-facebook-program-dramatically-cut-agencys-cos,19753/
  • Angela Pagliaro on 24 Nov 13
     
    OMG. So true. We live in the "broadcasting" generation- I'm sure the CIA couldn't be happier about the willingness the general public has for putting things online.
Autumn Dilley

Cooperative Intelligence - Scoop it - 0 views

www.scoop.it/...cooperative-intelligence

cooperative intelligence Ellen Naylor

shared by Autumn Dilley on 24 Nov 13 - No Cached
  • Autumn Dilley on 24 Nov 13
     
    This is Ellen Naylor's scoop it account - check it out for good articles related to cooperative intelligence
Autumn Dilley

Intelligence Interviewing: Teaching Papers and Case Studies - 0 views

www.fas.org/...interview.pdf

intelligence interviewing

shared by Autumn Dilley on 24 Nov 13 - No Cached
  • Autumn Dilley on 24 Nov 13
     
    I admit I did not read the entire paper, but I think this is an interesting article to skim and understand how the government conducts their intelligence interviewing process, and some of the techniques and recommendations that are made for eliciting information from people.
Autumn Dilley

The Business Intelligence Source on LinkedIn - 0 views

www.linkedin.com/...e-business-intelligence-source

cooperative intelligence competitive intelligence CI

shared by Autumn Dilley on 24 Nov 13 - No Cached
  • Autumn Dilley on 24 Nov 13
     
    BIS's most recent updates are all articles and postings that discuss various aspects of cooperative intelligence, cold-calling, interviewing, and conversation soliciation.
Autumn Dilley

Competitive Intelligence - 0 views

thebisource.com/competitive-intelligence

cooperative intelligence competitive intelligence CI

shared by Autumn Dilley on 24 Nov 13 - No Cached
  • Autumn Dilley on 24 Nov 13
     
    An overview of the CI process, as well as a discussion of Naylor's concept of Cooperative Intelligence, and the three processes that are incorporated within it (cooperative leadership, cooperative connection, and cooperative communication).
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