In a preliminary online survey, we gathered simple demographic information like age and sex, while also posing deeper questions about interests and preferences. (Surveys can also be conducted via phone or snail mail.) We asked how often people visited the Web site, what they thought about Dr. Love’s work in the breast cancer movement, and how they liked to be contacted. We also asked questions about giving patterns, such as “Do you support other breast cancer organizations?” Picking the right – or wrong – questions is a sensitive business and central to a survey’s success, and we avoided specifics about giving amounts so as not to be too intrusive. (See sidebar for tips on survey research.)We supplemented these surveys with informal focus groups – small numbers of carefully selected individuals who share their opinions in a moderated roundtable discussion. Our focus groups were asked about their thoughts and feelings about Dr. Love, her foundation, and breast cancer organizations in general. (See sidebar at far right for tips on focus groups.)
