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HSD tools help you cope with those patterns when: Resources are tight and demand is high Your old tools and techniques fall short Players are many, diverse, or constantly changing Culture and/or organizational habits are obsolete Too much or too little control makes people crazy There are so many moving parts you don't know where to start

one crucial difference between IQ and CQ [creativity quotient] scores. With intelligence, there is a phenomenon called the Flynn effect-each generation, scores go up about 10 points. Enriched environments are making kids smarter. With creativity, a reverse trend has just been identified and is being reported for the first time here: American creativity scores are falling.