A select list of clients, and testimonials from business leaders who have been impacted by the powerful Wingman motivational keynotes and inspirational seminars.
From an outdoor attitude, it may from time to time be difficult to gauge why groups could want outside small business advisor in India to discover the troubles with their organization, and to restore them.
In my professional life I have learnt the hard and expensive way that we must have finishiative and not only initiative! Being in the business of writing books, I learnt from a Professor friend of mine when I asked him why he has not written any book. He sheepishly replied that he has 5 to 7 manuscripts in the making! By the time he is almost near the completion of a book something new tempts him to start a new project. This rang a bell in my mind and I decided to learn from his mistake.
In Escorts, we were selling tractors, plenty of them through our dealer's network all over India. We "learnt" from our collaborators, Ford Motor Co., that "Customer Is The Boss". Nothing new! But we were able to change the attitude of everyone involved in regard to how each team member looks at the customer-Banta & Banto-manufacturing to marketing and many activities in between. A typical turban of the Indian farmer represented our customer who may not have been well educated but very wise through experience of farming operations. Repetition is mother of learning and we really never lost an opportunity to convey this "survival message" to every one regularly.
Do customize the idea to your product and organization and take your time.
There is no magic in what I am saying! This is the law of psychological reciprocity, that is, people do
unto you as you do unto them first. If you give a competitor credit for his intelligence, then he is
morally bound to give you credit for your intelligence. "Tit for Tat" in business must be avoided as it
would create an environment which would not be good for business. Also your customers are very
intelligent and they have their own opinions about your products and the products of your
competitors.
Be proud of your organization and its products, you will convey confidence to your customers, an assurance to them that they are in the right hands.
If you are not proud of your business, do something about it:
* Find out the reasons you cannot be proud. Eliminate them one by one.
* Or, find another job for your own progress in life.
We can learn from IBM. Every branch manager of IBM will always have a comprehensive file on each of his top 100 customers. These customers are termed as leadership accounts. Most of us keep this information in our heads. Reduce it to paper, review and call them up. Solve their problems and when you do that, these would become your opportunities. Please note that 100 is not a magic number! You can have 10 or 20 or 30, idea is to separate the "wheat from the chaff" and allocate your limited resources according to that.
Many of life's circumstances are created by three choices we make: the discipline you follow; the people you choose to be with; and the principles you choose to obey.
Look at it in a simpler way which I do: life is like a taxi! The meter keeps on ticking whether you are getting somewhere or just standing still! Before you go to sleep, reflect on today's activities and plan for tomorrow and if you can do little bit of self improvement everyday it would just be wonderful.
Won't it be?
Self-audit yourself and reflect as to how many thank you notes and thank you calls you make daily. May I suggest you make a resolution today to start tomorrow and keep on doing for forty days-a magic figure-which will turn this into a good habit and will become part of your discipline. Don't wait for time or mood or better stationery, just do it now! I do.
During my professional career of forty plus years, I observed two types of managers-result-oriented and activities oriented. Result oriented managers were those who would plan ahead, give priority to each job to be done and then delegate many jobs and do a few jobs themselves. They are not too busy but would focus on following it up and helping where help is needed. Activities oriented are those who want to do everything themselves jumping like a monkey all day around and ending up by exhausting themselves as well making life difficult for the staff. Self-audit yourself now.
Charles Schwab… the sixer management concept! The first-ever employees to make a million dollars a year were Walter Chrysler and Charles Schwab in the USA. Schwab once asked a consultant to suggest how he could get more done in one day. The consultant, after spending a week with him, suggested the following:
"Every morning, write down what are the six most important things you want to do on that day. And start doing the first one first. And then the second and third. And if by then the day is gone, next day add three more. Do this for one month if it works, send me your payment."
Schwab sent him $25,000!
I walk what I write or quote! Some consultants are very good for you.
Mischief Motivation Attitude organises various team building activities to enhance performance of team members. Please contact us for more information.