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Question of the week | The Xpragmatic View - 0 views

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enterprise_2.0 Charlene_Li social_media

shared by anonymous on 11 May 10 - Cached

anonymous on 11 May 10

In order to make correct decisions, you must understand the context. And in order to understand the context, you better have hands-on experience. It all makes sense. But is it always true?

<div class="cArrow"> </div><div class="cContentInner">In order to make correct decisions, you must understand the context. And in order to understand the context, you better have hands-on experience. It all makes sense. But is it always true?</div>

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Social media on the inside - KnowledgeBoard - 0 views

www.knowledgeboard.com/3011

culture enterprise_2.0 Leon_Benjamin social_media

shared by anonymous on 11 May 10 - Cached

anonymous on 11 May 10

Social media is most transformative when used inside the company, says Web 2.0 expert Leon Benjamin - and the implications are far reaching...

<div class="cArrow"> </div><div class="cContentInner">Social media is most transformative when used inside the company, says Web 2.0 expert Leon Benjamin - and the implications are far reaching...</div>

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Customer-centricity Begins with Creating a Culture of Change | Social Media Today - 0 views

socialmediatoday.com/...begins-creating-culture-change

Brian_Solis customer_centricity social_media

shared by anonymous on 28 May 11 - No Cached

anonymous on 28 May 11

Customer-centricity or getting closer to customers is often the focus of many executive meetings I attend these days. The question always arises, "how can we use new media to get closer to customers?" The answer is not, develop a social media strategy to start engaging with customers. The answer is, change.

<div class="cArrow"> </div><div class="cContentInner">Customer-centricity or getting closer to customers is often the focus of many executive meetings I attend these days. The question always arises, "how can we use new media to get closer to customers?" The answer is not, develop a social media strategy to start engaging with customers. The answer is, change.</div>

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