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thecarecloud-bi

The CareCloud Experience - From CX Woe to CX Wow!| Blog| The CareCloud - 0 views

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    Companies globally are rethinking their CX as the gap between customer expectation of a service and the actual delivery of the service is growing wider by the hour. The 2018 Forrester's Customer Experience Index for US Brands report indicated a decline in customer experience. A total of 287 brands in the US, across 19 industries were ranked. It was noted that of the top 15 brands of last year, 12 showed no sign of improvement. Similarly, of the 19 industries that were ranked, 13 industries showed no significant change or signs of improvement from last year. All in all, the report highlighted that this year there are no CX leaders-for the third time in a row.So, what does it mean to be a CX leader? Your business needs good communication prowess, coupled with empathy to be a CX leader. It essentially means placing customers at the core of your business. And how can you achieve this? Well, your business needs a Business Intelligence and Analytics solution that can turn your system around, and provide insights that help elevate customer experience.
Jerry Chavez

Reliable Business Directory Site - 1 views

I have a small business that I have been trying to market online. I also tried posting my business profile for free at Business Directory Philippines. And you know what? Availing their free busines...

started by Jerry Chavez on 06 Dec 12 no follow-up yet
Felipp Crawly

Amazing Customer Service - 1 views

I would like to thank Onward Process Solutions for greatly helping me with my need for assistance in a Customer service outsourcing project. They provided me with 24/7 phone/ email answering serv...

started by Felipp Crawly on 31 Oct 12 no follow-up yet
Inside Info

QlikView business intelligence now available on iPad - 2 views

It was announced overnight the immediate availability of QlikView for iPad at the Gartner Business Intelligence Summit in Las Vegas. An interactive enterprise business intelligence solution provid...

business intelligence analytics software bi qlikview host

started by Inside Info on 06 Feb 14 no follow-up yet
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