Library 2.0 is much more than adding a blog to the library website, it’s a philosophy of service built on three components: constant change, participatory service and mindful evaluation. Involving users in planning new and improved library services, breaking down barriers to participation and recognizing the need to assess process and ‘what we’ve always done’ are important factors as well.

If we'd had just one functioning computer, connected to the entire world—and in this case, to the universe—in that classroom, within literally a minute Mark would have attained multimodal comprehension. Sure, we had a big library upstairs, but I couldn't leave the rest of my class to take Mark on a Mars quest. So the librarian sat, probably alone, in her information monarchy.