Self-service password reset solutions are a great way to reduce the work of IT departments and help desk administrators. According to a recent study conducted by system analysts, 30% of the queries which are sent to the IT helpdesk are related to password and account management only.
Analyst house Gartner's Errol Rasit takes a walk through 5 US server players. In terms of market share, HP had significantly high revenue than any other vendor at $3.2bn in the second quarter of 2014, with 25.1% of the market, up 3.2% from 2013.
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