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Jeff Steely

Felix - 0 views

    • Jeff Steely
       
      What if we considered library "clients/users/patrons/etc." as "members"? How would we provide services differently? What behaviors do "members" exhibit, what expectations do they have?
  • Service design can enable institutions to respond to these changes and enhance the experience of students and faculty by embedding services within learning spaces – services that promote interaction, provide access to experts, and respond directly to user needs.
  • learning space service design as the process of holistically designing the service interactions among people, information, technology, and space so that services are usable, useful, desirable, and effective
Jeff Steely

Journal of Learning Spaces - 0 views

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    New journal on learning spaces...
Jeff Steely

Head Count - The Chronicle of Higher Education - 0 views

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    Another view on admissions at Syracuse
Jeff Steely

Libraries join international research cooperative | The Baylor Lariat - 0 views

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    Lariat coverage of Baylor joining CRL
Jeff Steely

Changes to Liaison / Instruction in the University Library: A Message from the Universi... - 0 views

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    Some similarities, some differences in what McMaster is doing and possible futures we have discussed.
Jeff Steely

Academic publishers make Murdoch look like a socialist | George Monbiot | Comment is fr... - 0 views

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    Engaging commentary on the pricing policies of academic publishers
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