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This plugin is a CRM which you can manage customers and contacts, track deals and tasks. MAIN FEATURES: Contacts and companies - See complete information from other RedmineUP plugins-issues, orders, products, tickets or projects in which a given contact shows up. Notes - Add notes and attachments to contacts, as well as information of a type of contact (phone, email, meeting) and tags. Sales Opportunities - Create Deals and assign the probability to estimate your expected income. Track them using multiple views, from Gantt to Agile-like boards. Send emails - You can send emails from Redmine. Attach files or related issues, notes, and add related people in the CC. See Related Issues - See the Issues in which person is involved displayed in their profile, to know the history of correspondence and projects. Use Sales Funnel - Use custom Deal statuses to create your sales pipeline and track income at every stage of it. Translated into 24 languages - Azerbaijan, Czech, Danish, German, English, Spanish, Greek, French, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese (Brazil), Russian, Slovak, Serbian, Swedish, Turkish, Chinese, Chinese (Taiwan), Vietnamese

Helpdesk is a ticket based Customer Support for Redmine. Manage and automate your Customer Care. MAIN FEATURES: Autoresponders - Create autoresponder with styling and macros to auto-populate data and personalize your message. Customer information - See all data from CRM-profile info, tags, background information and previous support tickets. Ticketing System - Redmine Issues turn into tickets with additional information you need from Helpdesk type of software. Reply with macros from the ticket - Create header and footer templates that include macros. They can include data such as ticket ID, name, and surname of the agent. They will automatically fill the gaps on sending your reply. Canned Responses - For frequently asked questions, build templates with replies. Personalize them with macros that automatically fill in the data. Helpdesk Widget with API - With Helpdesk Widget, clients can send messages or tickets from any page-inside the Redmine or external. Displayed fields can be pre-populated. SLA Metrics and Reports - Track performance with SLA metrics: Avg. first response time, a number of replies needed to close the ticket and ticket closing time. Satisfaction ratings - Clients can rate your employees' answers with happy, neutral or sad emoticon and an additional comment. Track satisfaction with report. Detailed reports - Monitor how much time you spend on support. Internally: for each product or department. Externally: for which client or project. 12 language versions - German, English, French, Italian, Dutch, Polish, Portuguese (Brazil), Russian, Slovak, Serbian, Turkish, Chinese.

Helpdesk is a ticket based Customer Support for Redmine. Manage and automate your Customer Care. MAIN FEATURES: Autoresponders - Create autoresponder with styling and macros to auto-populate data and personalize your message. Customer information - See all data from CRM-profile info, tags, background information and previous support tickets. Ticketing System - Redmine Issues turn into tickets with additional information you need from Helpdesk type of software. Reply with macros from the ticket - Create header and footer templates that include macros. They can include data such as ticket ID, name, and surname of the agent. They will automatically fill the gaps on sending your reply. Canned Responses - For frequently asked questions, build templates with replies. Personalize them with macros that automatically fill in the data. Helpdesk Widget with API - With Helpdesk Widget, clients can send messages or tickets from any page-inside the Redmine or external. Displayed fields can be pre-populated. SLA Metrics and Reports - Track performance with SLA metrics: Avg. first response time, a number of replies needed to close the ticket and ticket closing time. Satisfaction ratings - Clients can rate your employees' answers with happy, neutral or sad emoticon and an additional comment. Track satisfaction with report. Detailed reports - Monitor how much time you spend on support. Internally: for each product or department. Externally: for which client or project. 12 language versions - German, English, French, Italian, Dutch, Polish, Portuguese (Brazil), Russian, Slovak, Serbian, Turkish, Chinese.

A tool enabling implementation of Agile project management methodologies for Redmine. MAIN FEATURES: Scrum/Kanban Board - Cards with issues that you can move between the statuses and assignees with drag&drop. Agile Charts - The plugin gives access to 11 Agile charts: Burndown/Burnup for Issues, Time Spent and Story points, Cumulative Flow and Trackers Cumulative Flow, Velocity, Lead Time and Average Lead Time. Sprint Planner - Assign and re-assign issues to a particular Sprint or Backlog with drag&drop. Story Points - Estimate a required amount of work, complexity, risk, and uncertainty associated with the task with Story Points. Subcolumns and Swim-lanes - Set up clear vertical and horizontal categorization of Issues based on status, priority or assignee. Work In Progress (WIP) Limits - Keep workload under control for optimal workflow with Kanban WIP metric. 9 language versions - English, German, Spanish, French, Portuguese (Brazil), Russian, Chinese, Chinese(Taiwan), Korean. Additional features - Assignee avatars, colors, Issue attributes board view, Sortable issue cards.

Redmine Questions Plugin enables to create FAQ, Q&A, knowledge bases and idea reporting pages in Redmine. MAIN FEATURES: FAQ and Discussions: You can have discussions as on popular forums such as StackExchange or StackOverflow. Users can comment on replies, up-/down-vote for the best reply. You can later select the best reply as a solution and features it on the top. Idea Reporting: Users can report ideas for new features, enhancements, improvements, changes and so on. Each can be discussed and up-/down-voted. Also, they can receive different labels or statuses. Knowledge Bases: Add post that describes your processes, ideas, tutorials and so on. Each user can vote how useful they are. Easy configuration, moderation of forums and friendly interface

The Zenedit plugin enhances Redmine text editing with saving drafts, user mentions and distraction-less full-screen editing mode. MAIN FEATURES: Drafts: Saving drafts when creating and editing issues and issue notes. User mentions: Mention users in comments and description and notify them with email notifications. Full-screen editing mode: Removing all distractions so you can focus entirely on writing. Light and Dark modes, hideable text-formatting panel, preview and submit from full-screen mode. 18 language versions: Czech, German, English, Spanish, French, Japanese, Dutch, Korean, Polish, Portuguese (Brazil), Russian, Slovak, Serbian, Swedish, Vietnamese, Turkish, Chinese, Chinese (Taiwan)

The Zenedit plugin enhances Redmine text editing with saving drafts, user mentions and distraction-less full-screen editing mode. MAIN FEATURES: Drafts: Saving drafts when creating and editing issues and issue notes. User mentions: Mention users in comments and description and notify them with email notifications. Full-screen editing mode: Removing all distractions so you can focus entirely on writing. Light and Dark modes, hideable text-formatting panel, preview and submit from full-screen mode. 18 language versions: Czech, German, English, Spanish, French, Japanese, Dutch, Korean, Polish, Portuguese (Brazil), Russian, Slovak, Serbian, Swedish, Vietnamese, Turkish, Chinese, Chinese (Taiwan)

The Renedit plugin generates printable issue reports with time entries, custom fields and notes. MAIN FEATURES: Customizable templates - Use out-of-the-box report templates or build your own to adjust them to your standard and branding. Public access by links - Safely share single or aggregated reports of a range of Redmine issues via public links without violating security. Send reports by e-mail - With Redmine Reporter plugin, each report can be shared by email right from Redmine in just a click

The Renedit plugin generates printable issue reports with time entries, custom fields and notes. MAIN FEATURES: Customizable templates - Use out-of-the-box report templates or build your own to adjust them to your standard and branding. Public access by links - Safely share single or aggregated reports of a range of Redmine issues via public links without violating security. Send reports by e-mail - With Redmine Reporter plugin, each report can be shared by email right from Redmine in just a click

A tool for managing resources for Redmine. MAIN FEATURES: Resource allocation chart; User allocation schedule widget; Workday length integration; Filters and options; Inline resource booking management

A tool for managing resources for Redmine. MAIN FEATURES: Resource allocation chart; User allocation schedule widget; Workday length integration; Filters and options; Inline resource booking management

Laptop Hotspot - Turn your WiFi laptop into wireless hotspot. Laptop to Wireless Hotspot Converter Series convert your WiFi-enabled laptop to wireless hotspot. Your laptop acts as a wireless access point or called wireless router so that your second computer or wifi mobile can connect to Internet through the laptop hotspot. The laptop to hotspot converter series software depend much on wireless adapter chipset hardware.

Laptop Hotspot - Turn your WiFi laptop into wireless hotspot. Laptop to Wireless Hotspot Converter Series convert your WiFi-enabled laptop to wireless hotspot. Your laptop acts as a wireless access point or called wireless router so that your second computer or wifi mobile can connect to Internet through the laptop hotspot. The laptop to hotspot converter series software depend much on wireless adapter chipset hardware.