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It's the information and email overload studies that trip my BS detector the most. While I agree that an overstuffed inbox and constant email monitoring can kill your day, this $700 billion a year cost to the American economy makes me raise one eyebrow high in doubt. Did researchers factor in how much time email actually saves people who use it?

lawyers all too often make business decisions based on what can be done legally, rather than what makes the most business sense, those options are all too rarely considered. In the past, there was often little that could be done for those impacted by such decisions. These days, however, things are quite different. Pissing off a large group of people, even if you have the legal right to do so, can often be a disastrous business move.

“Since passage of the Patriot Act, many companies based outside of the United States have been reluctant to store client information in the U.S.,” said Marc Rotenberg, executive director of the Electronic Privacy Information Center in Washington. “There is an ongoing concern that U.S. intelligence agencies will gather this information without legal process. There is particular sensitivity about access to financial information as well as communications and Internet traffic that goes through U.S. switches.”

Skypecasts is one of the many features that we've developed to enable these conversations. What we've learned by watching how the product is used and through user feedback is that Skypecasts is not quite measuring up to our high standards and expectations for connecting and delighting our users.