John Seddon: Tools & Fools (BNET) - 0 views
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Mireille Jansma on 03 Aug 10Article - John Seddon: Tools & Fools (BNET, 26 July 2010) Note: The original title of this article is Tools and Fools. The editors of BNET changed it into 'Why management tools don't work', which is - as John Seddon observed in his newsletter of August - "a silly title as all tools do work somewhere at some time". So I stick with the original title.