2020 was a rough year for most businesses and industry verticals. With a full-blown pandemic underway, many companies struggled to maintain business continuity. The health crisis was closely followed by the entire industry, courtesy of the havoc it wreaked on retail operations. Stores were shut down, staff was furloughed or laid off, and supply chains were strained.
The COVID-19 pandemic fundamentally transformed how consumers shop, causing retailers to reconsider how they conduct trade. But the crisis also accelerated digital innovation. According to an industry survey conducted by Euro monitor International, 72% of retail professionals said that the crisis accelerated their digitization plans by at least one or two years, while 21% believe that it had accelerated their digitization plans by at least three years. Read more: https://envisionecommerce.com/top-ecommerce-trends-that-will-define-retail-in-2021/
The COVID-19 pandemic fundamentally transformed how consumers shop, causing retailers to reconsider how they conduct trade. But the crisis also accelerated digital innovation. According to an industry survey conducted by Euro monitor International, 72% of retail professionals said that the crisis accelerated their digitization plans by at least one or two years, while 21% believe that it had accelerated their digitization plans by at least three years. Read more: https://envisionecommerce.com/top-ecommerce-trends-that-will-define-retail-in-2021/
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