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« @Firefox_Answers & @ComcastCares--a lopsided comparison | Main August 24, 2008 I'm Speaking in China. Why this Excites me. I'm reading Nixon and Mao by Margaret MacMillan. Until the year 2000, Nixon was my least favorite president, but as I read this recounting of his 1972 trip to what we then called "Red China," I cannot help but acknowledge the greatness of what he achieved by being the first US president to set foot in China. It really was a trip that changed the world. I recall the controversy of the time. Some TV reporter--either Dan Rather or Sam Donaldson--stuck a microphone in front of Henry Kissinger, Nixon's closest adviser and secretary of state who had engineered the trip."Mr. Secretary," he was asked, "what does the United States expected to gain out of this China junket?" The implication was that the trip was nothing but political PR. Many of us suspected that it was no more than a stunt.

July 26, 2008 Complaining Bloggers Have a Cable Company's Ear - NYTimes.com Filed under: - Tags: Big Brother, Business, Cable Company's Ear, NYTimes.com, The New York Times, Twitter, University of Washington, World Wide Web - Digtital Move's @ 5:56 am Image via Wikipedia I have found Communicating with Mr Eliason thru twitter very effective!  I have gotten excellent service from Comcast when I had trouble !  But I am 72 years old and have learned to treat people with respect ! Not every customer service person is perfect but neither am I !  Real simple they will eventually get it done or join Custer

Time to be Frank » A Rebel with a Customer Service Cause? This is a very Interesting post by Frank Eliason of Comcast Cares- re Critics Time to be Frank » A Rebel with a Customer Service Cause?. Related articles by Zemanta * Twitter for Customer Service Enhanced by Zemanta Stumble It!