CRM is a single and centralized platform where you can store all the data about the customers and their orders and any communication between the customer and company. CRM used in storing any leads contact information, find out new sales opportunities, listen and track services issues, precede new market campaigns, increment the profitability of the company on a single platform.
Courier management software helps you to design a well-planned, effective platform where you are enabled to control, implement all the tasks, storing of related information and flow of the right product from the origin to the end consumer at the right time.