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How One University Helps Student-Aid Recipients Make Good Choices - Head Count - Blogs ... - 0 views

  • The university’s goal is to minimize student borrowing and ensure that students who do borrow take out the best available loans
  • The university would like to start doing loan counseling annually, so that borrowers are never surprised to see their cumulative debt.
  • The office monitors the purchases high-need students make on their student accounts. If the charges are unusually high, the university will freeze the account until the student talks to a financial-aid counselor about what is going on.
  • ...2 more annotations...
  • what financial-aid office wouldn’t prefer talking students out of a financial mistake to helping them recover from one they already made?
  • Duke also assigns each student to the same financial-aid counselor for all four years on the campus. When the office needs to reach out to the student, the communication comes from that person rather than a general financial-aid email address.
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