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Peter Beens

How To Be a Genius: This Is Apple's Secret Employee Training Manual - 1 views

gizmodo.com/5938323

Apple Genius manual TEJ TEJxx customer relations psychology

shared by Peter Beens on 29 Aug 12 - No Cached
  • Peter Beens on 29 Aug 12
     
    "Apple tells its new recruits exactly what what to think and say. How do we know? We read Apple's secret Genius Training Manual from cover to cover. It's a penetrating look inside Apple: psychological mastery, banned words, roleplaying-you've never seen anything like it."
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