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william doust

Brand Building + Social Media = Zappos Example and Employee Advocacy - Fast.Fwd.Innov@tion - 0 views

  • Brand Building + Social Media = Zappos Example and Employee Advocacy
    • william doust
       
      Very inspiring change context - and see it with community building eyes - from the philanthropic sector ;-) enjoy
  • every year a culture book including testimonials of employees about how it is to work at Zappos.
  • Zappos tends more on spending money on employees than on media planning.
  • ...6 more annotations...
  • We invest the time and money into hiring and nurturing the right people, as many other companies do in their media planning - Brian Karma, Zappos director of creative services and brand marketing
  • you’ve got it in you DNA, whether you don’t: being able to implement the community management at all levels of a company, the 360 degrees process communities as Ross Mayfield explains, is more like an utopia for many companies that won’t be able to master the social media channel as Zappos do right now.
  • It’s one strategy that would work for any company,
  • not a company culture that many can afford to develop
  • the strategy is just smart: empowering people so they keep on being accurate and engaged with their customers to provide them with the best-in-class customer care, making people comfortable with buying shoes online and spreading the word thanks to the customer support.
    • william doust
       
      This is sooo inspirational. Can we build charitable organisations with this view on a budget? - mmm. Anything is possible for those who persist ;-)
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    Check this out really inspirational - link etrategy to employees values in serving community. Well, this is what i read between the lines as I take the business concept into a community context ;-) It also links to the publishing element we've discussed time and time again. You'll love it ;-)
william doust

The Learning Revolution: Building momentum and ensuring sustainable impact - 1 views

    • william doust
       
      Elizabeth Borg & Christine part of the program - see bottom right of this google-ised document (highlight in pink)
    • william doust
       
      Startford upon avon service user ICT workshop: ICT new technologies new learners
  • National Family Learning Network Conference
    • william doust
       
      Elizabeth Borg & Christine part of the program - see bottom right of this google-ised document (highlight in pink)
  •  
    Hiya Eliz - this page is a google HTML version of a newsletter to the event. I want it as link for the blogpost. Plase save to your library, then view the page, then in toolbar - select: send (triangle) -> get annotated link. Please send this link so I can bil.ly it as cli.gs is playing up since last night!
william doust

The Buzz Starts Here: Finding the First Mouth for Word-of-Mouth Marketing - Knowledge@Wharton - 0 views

  • The Buzz Starts Here: Finding the First Mouth for Word-of-Mouth Marketing
    • william doust
       
      Apparently the person who works tirelessly, giving respite, providing solutions - and being known for this is the ultimate WOM agent - spreader of the WOM contagion ;0)
    • william doust
       
      mouse over pink highlight - see who's the best contagion agent - buzz - Word of Mouth!
  • Call it viral, buzz or word-of-mouth advertising: Getting customers to spread the word about a new product through their social or professional networks is a hot strategy in the marketing world. Its proponents insist that the technique -- whether online or face-to-face -- is sure to boost a company's return on investment (ROI).
  • ...2 more annotations...
  • Who's the Leader? The study indicates that the spread of a product by word-of-mouth -- what the authors call "contagion" -- can and does happen over social networks. The study also indicates that marketers may need to re-think whom they identify as the best seeding points in their word-of-mouth campaigns.
  • Reputation Matters Physician 184 didn't stand out as a "self-reported opinion leader," but he did stand out in the second group. He was known widely in the local community because he was very involved with treating patients suffering from the disease, and worked tirelessly and closely with colleagues to solve problems and get things done
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    Eliz, this one is for you links to Guerilla Marketing - useful for angels and networks we are trying to build. We can link this to a persona - remind me ;0)
william doust

Don't ignore del.icio.us and Stumbleupon « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing - 0 views

  •  
    the importance of delicious, diigo, and "stumble upon" to socialise your finds, your content and your things to help you become visible in google searches. As a result increase your reputation organically! - build networks and links!
william doust

WebWorkerDaily » Archive Using Twitter for Distributed Fundraising « - 0 views

  • Using Twitter for Distributed Fundraising
    • william doust
       
      This post by web worker daily talks about twitter and fundrasing - enjoy!
    • william doust
       
      Here's a direct link (quoted here) to how micro payments platform Tipjoy - tells you how to get a campaign going with their tool: http://tipjoy.com/twittertools/
  •  
    The how of raising money on twitter with micro payments platform tipjoy: check out the page with annotated bubble please. Reminder - power of story and building rapport ;0)
william doust

Winning The Contract eCourse - learndirect Business - 0 views

  •  
    This link to the free Contract eCourse (learn direct) is bought to you with courtesy from my colleague Eva -
william doust

Facebook Won The Conversation Battle | Regular Geek - 0 views

  • Facebook Won The Conversation Battle Published in March 14th, 2009 Posted by robdiana in Social Media Well, it took several days, but I finally got the new Facebook homepage. With this redesign, Facebook realized the battle is for conversation. Conversation makes a site more of a destination for people, and the new redesign is completely targeted towards this. As much as sites like Twitter and FriendFeed have been battling for the conversation destination title, I warned that Facebook could just decide that they need to own something. Facebook has just won the conversation battle. Why? The reasons are fairly simple. First, they have almost 200 million users staring at the “What’s on your mind?” prompt. All of the other social sites combined do not have anywhere near this number of unique users. You will probably not hear this from many bloggers, because they tend to be early adopters. Those people, myself included, will stick with Twitter. This is about the mainstream. Facebook is most definitely a mainstream site. One killer feature they have that Twitter does not is lists. I quickly created lists for groups of my Facebook friends and was able to view their updates without the noise of the “news feed”. There are even predefined filters for photos, links and videos. Search capabilities are a glaring omission, but that is not as important to the mainstream user. That is only important for people building third party applications.
  • The other big reason that Facebook may be crowned king is that all of the social sites in the conversation battle have either written a Facebook application or have their feed being pulled in as status updates. It is fairly simple to import your Google Reader shared items, your Twitter status updates, your FriendFeed and SocialMedian activity. The lure of a potential audience of 200 million users is too great to not create some hook into Facebook.
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    It's about the conversation...and the conversations spaces people chose in order to engage in conversations, trot their stuff, pose and be silly! - MUST READ!
william doust

Ten Brutal Twitter Tips - 0 views

  • Ten Brutal Twitter Tips
  • First, please fill in your bio,
  • Second, please don’t use an avatar/photo showing more than one person
  • ...7 more annotations...
  • Third, please make sure your avatar/photo is not accidentally out of focus
  • please don’t make all your tweets single-word replies to other tweeps
  • Fourth
  • Fifth, if you must autofollow when someone chooses to follow you please don’t use an autoresponse service to ask me to visit your site
  • Sixth, build up some presence on twitter before following people you really don’t know
  • Seventh, please use direct messaging (DM) for simple replies that will be meaningless to anyone else without them viewing the conversation history.
  • retweeting (RT) my tweets and please feel free to do so, don’t feel obliged to use my exact tweet, add your thoughts and just make sure the link is the same and you include “@sciencebase RT ” without the quotes at the start of tweet.
  •  
    twitter tips.
william doust

Arts Education - 0 views

    • william doust
       
      all you wanted to know about impact on the arts with learning ;-)
    • william doust
       
      homeless link (twitter: @HomelessLink) showcased the impact of art on homeless people in hostels - in their magazine "connect"
    • william doust
       
      Community Learning Partnership (CLP) in Hertfordshire, has been using creative arts as a means of building confidence and routes to learning for adult learners! You can ask Elizabeth Borg on twitter: @ElizBorg for more info
    • william doust
       
      got exciting arts projects transforming your community? - let me know on twitter: @williamdoust ;-)
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