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Bad reviews might be a tremendous asset to you. You may provide exceptional customer service and alter those people's perceptions by improving those areas. In any scenario, remember to reply to Google reviews, no matter how negative they may be. Reacting to reviews will improve your digital visibility and present your brand favorably. Thus, the next time you receive a negative review, evaluate it and flag it immediately. Here is a detailed way how to deal with fake negative reviews on Google and remove them from your business's page.