Networked Help Desk - 0 views
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Hendy Irawan on 09 Jun 11"NetworkedHelpDesk.org's mission is simple: create a seamless communication stream among multiple partners and suppliers to deliver an awesome customer experience. Whether it is issue management, project management, customer relationship management, or customer support, a common need exists for any organization with multiple departments, partners, suppliers or, even, brands. How can they seamlessly share information to solve a particular issue quickly? Today's cloud-based software applications have held the promise to make this vision a reality. Nevertheless, to date there has been no uniform way for these disparate systems to collaborate with each other. Until now."