Can you explain to me, please, what is a chargeback? It is very important to understand this term when you are going to open an e-commerce business. It was written in one article.
Wasn't there a disclosure of this concept in the article you read? The main thing is not to confuse it with reimbursement. They are different concepts. The meaning is also different.
Unfortunately it wasn't, there were other business tips. And there were cautions about chargeback. That you could lose quite a lot of income because of a chargeback.
This is a commonly used concept. A chargeback is when a customer goes to the bank, not to you, in order to get their funds back for the purchase of goods. You need to avoid customers contacting the bank and it will be better to resolve issues directly. So you will not lose a lot of money on commissions, read more about what a chargeback is https://chargebackhit.com/blog/what-is-a-chargeback/ This article explains the term in detail.
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