The success of an organization is fuelled by the quality of services it provides to clientele and is determined by the level of its customer's satisfaction. Hence, it is significantly important for companies to deliver great customer services and make their customer's experience a great feel by converting every employee of the corporation into a customer expert.

Trust me! I know how hectic it gets when you want to keep two platforms updated with the same information. How unproductive it feels when you have to do it manually. It couldn't be truer in the case of SugarCRM and Google Calendar.

According to American investor and entrepreneur Warren Buffet, "Opportunities come infrequently. When it rains gold, put out the bucket, not the thimble". It doesn't really matter if you own a small business or an established firm. Once in a while, an opportunity will come knocking at your door which will revamp your business indefinitely.

Software costs estimation is integrally difficult. How much is this going to cost… How long will this take… are the two questions which companies often find difficult to answer in a straight forward manner. So the next time you see yourself asking such question make sure to follow the Agile project estimation approach mentioned here. http://www.rolustech.com/blog/whats-the-point-of-software-estimates-in-agile-projects

In today's ever changing business environment, it has become crucial for organizations to continuously train and develop their employees. Otherwise, businesses will soon find themselves unprepared to deal with the growing expectations of their customers. Whether your company is large or small, E-learning proves to be an excellent way to train your employees.

According to Jim Dickie, Co-Founder of INSIGHTS, "If you do not put the right tools and the right information in the hands of your people, they will not be able to perform as effectively as their CRM empowered counterparts," But how do we pick the right CRM? Here are a few tips that you can put to use and then decide on the CRM that best suits your needs.