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In order to be taken seriously, small businesses need to convince customers of their professional ability and their value. Small businesses can punch above their weight by taking the time to go to market with a professional set of business documents, templates and content to ensure customers aren't dismissing them before they have a chance to pitch the value of their product or service. But how can small businesses deliver a professional image when they don't have the same resources as big businesses? Web-based solutions, also known as 'cloud solutions,' help small businesses maintain professional-looking documents even while collaborating and editing with employees in real-time from different locations. Gone are the days where employees hoped documents maintained proper spacing and margins; small businesses can now create materials in confidence and showcase their professional ability to customers. Below are just a few of the ways small businesses can ensure they are maintaining a professional appearance when it comes to the business communications: MAKE THE FIRST IMPRESSION A PROFESSIONAL ONE An email newsletter is often a small business' first connection with a potential customer; they can keep it professional by registering a business email domain (johndoe@yourbusiness.com) and sending all communications to customers and potential customers from there. Most cloud solutions offer a cost-efficient and easy way to customize emails with basic client information - small businesses should take the time to add a personal touch to connect with their customers. Messages should be short and to the point to ensure their email will bring value to potential customers. Email signatures should be simple, clean and professional, and employees shouldn't forget to run a spell-check before hitting send. CREATE CUSTOMER-READY DOCUMENTS Whether creating documents on an office desktop or on-the-go on a mobile or tablet device through Office Mobile Apps in Office 3

This episode marks the first in a three part series, as hosts Jeremy Chapman and Yoni Kirsh go deeper on automating the new Office for your organization. Watch as they reveal the second XStream install of the season, as host and pilot Yoni attempts an Office 365 ProPlus install, with no Internet access, while performing outrageously high-G aerobatics.

Small businesses have enough to focus on without having to spend time and energy worrying about email, data storage or backup servers. In fact, most small businesses don't know or understand what a server is. The good news is that in today's technology environment, they don't need to. This is because more small businesses are rapidly moving from outdated technology solutions to Web-based solutions to power their company, also known as "moving to the cloud." By moving to cloud solutions like Office 365, small businesses find they can concentrate their resources on growing their business rather than trying to solve technical issues. Large enterprises typically have entire divisions dedicated to supporting and keeping their IT infrastructure up and running. Even though small businesses don't have this luxury, they can still punch above their weight by choosing the enterprise-grade IT services in Office 365 to help solve their most top-of-mind business challenges.

We're excited to announce a major upgrade for our Outlook.com app for Android devices that overhauls the entire user interface and provides a number of new features. You can get the latest app here. www.office.com/setup We believe that the best mobile experience is enabled through Exchange ActiveSync-which provides a rich, powerful, network-optimized experience for Windows Phone, iOS and other mobile devices. However, native support for Exchange ActiveSync on Android devices varies significantly and so we build a separate app to ensure as many people as possible can have a great Outlook.com experience across all their devices. As you've heard us talk about previously, the overall response to Outlook.com has been very positive. However, our Android app has been behind and so we're excited to take this large step forward. Starting today, you can get the same great Outlook.com look and feel you've come to love on Windows 8 and the web on your Android device.

WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: Access offers several options that let you design and run queries that return exactly the information you're looking for. For instance, what if you need to find out how many of something exists within your database? Or what if you would like your query results to automatically be sorted a certain way? If you know how to use query options in Access, you can design almost any query you want. In this lesson, you'll learn how to modify and sort your queries within Query Design view, as well as how to use the Totals function to create a query that can perform calculations with your data. You'll also learn about additional query-building options offered in Access. Throughout this tutorial, we will be using a sample database. If you would like to follow along, you'll need to download our Access 2016 sample database. You will need to have Access 2016 installed on your computer in order to open the example. Watch the video below to learn more about modifying queries. MODIFYING QUERIES Access offers several options for making your queries work better for you. In addition to modifying your query criteria and joins after you build your queries, you can choose to sort and hide fields in your query results. TO MODIFY YOUR QUERY: When you open an existing query in Access, it is displayed in Datasheet view, meaning you will see your query results in a table. To modify your query, you must enter Design view, the view you used when creating it. There are two ways to switch to Design view: On the Home tab of the Ribbon, click the View command. Select Design View from the drop-down menu that appears. Switching to Design View with the View command on the Ribbon - www.office.com/setup In the bottom-right corner of your Access window, locate the small view icons. Click the Design View icon, which is the icon farthest to the right. Switching to Design View using the View Icon - www.office.com/setup Once in Desig

WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: In the previous lesson, you learned how to create a simple query with one table. Most queries you design in Access will likely use multiple tables, allowing you to answer more complex questions. In this lesson, you'll learn how to design and create a multi-table query. Throughout this tutorial, we will be using a sample database. If you would like to follow along, you'll need to download our Access 2016 sample database. You will need to have Access 2016 installed on your computer in order to open the example. Watch the video below to learn how to create a multi-table query (Part 1). Watch the video below to learn more about joins and query criteria (Part 2). DESIGNING A MULTI-TABLE QUERY Queries can be difficult to understand and build if you don't have a good idea of what you're trying to find and how to find it. A one-table query can be simple enough to make up as you go along, but to build anything more powerful you'll need to plan the query in advance. PLANNING A QUERY When planning a query that uses more than one table, you should go through these four steps: Pinpoint exactly what you want to know. If you could ask your database any question, what would it be? Building a query is more complicated than just asking a question, but knowing precisely what question you want to answer is essential to building a useful query. Identify every type of information you want included in your query results. Which fields contain this information? Locate the fields you want to include in your query. Which tables are they contained in? Determine the criteria the information in each field needs to meet. Think about the question you asked in the first step. Which fields do you need to search for specific information? What information are you looking for? How will you search for it? This process might seem abstract at first, but as we go through the process of planning our own multi-table query you sho

Office 365 for business allows small and large companies to use the power of SharePoint Online. In this week's webinar, you'll learn some of the basics and we'll answer your questions. Can't view this video? Watch it on Microsoft Showcase. Need a sneak peek? Here's a 30-seocnd trailer. What you will learn at Tuesday's webinar Logging on the first time What's that there? A look around Where can I put my stuff? Sites: for your company and your customer References for this webinar Office 365 for business (includes SharePoint) Video training courses for SharePoint What is SharePoint? (article) Get started with Office 365 business (video) Start using SharePoint sites, SkyDrive Pro, and Newsfeeds (video & links) Set up Office 365 for your business (site) What's new with SharePoint, a top 10 (blog post) New SharePoint mobile offerings (blog post) Sample SharePoint consumer site SharePoint Online for small businesses (index of articles) SharePoint Online for midsize/enterprise (index of articles) NEW: SkyDrive Pro App

It's been a very busy year for SkyDrive and we'd like to thank all of you for helping us improve the service through your feedback, tweets, Facebook posts, and comments. The service continues to grow: since October 2012 when Windows 8 launched, 50 million more people have started using SkyDrive, helping us reach an important milestone - over 250 million people are now using SkyDrive as the new place to save their files. In just the past few months we've made SkyDrive the default save location for the new Office, updated the SkyDrive app for iOS, and made substantial performance improvements to SkyDrive uploading. Recently, we also announced that Microsoft accounts have grown to 700 million, that we've improved the security of our service with things like two-step verification, and that we now have Extended Validation Certificates integrated on SkyDrive.com. And a few days ago, our friends over at Outlook.com announced that they're rolling out a new feature that allows you to insert anything from your SkyDrive directly into an email message. We continue to push forward to a world where all your stuff is in SkyDrive, so you can always have it with you.

Microsoft Project is a flexible tool for project portfolio management (PPM) and daily work, delivered through Office 365. The first place in this category of products is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2016. You can try out Wrike for free here. You can also compare Microsoft Project with Wrike and see which one is better for your company. Microsoft Project enables businesses to get started, manage project portfolio investments, and deliver successfully with the intended business value. Microsoft Project Professional gives businesses a powerful, visually enhanced way to efficiently manage a wide range of their projects and programs. From meeting important deadlines, to choosing the right resources and empowering your office teams, Project Professional delivers new as well as intuitive experiences to plan, manage, and collaborate with various individuals, teams, and the enterprise.