When do you need a full reset? My smartphone does not work well and everywhere they write that I need to do such a reset. But I'm afraid that I might lose important information.
It does not affect the storage on your phone. You may use a hard reset when your phone is acting unresponsive. This sets it apart from a standard reboot of your phone, as it typically involves holding down the power button for an extended period of time.
As far as I know, factory reset is often used to completely clean the phone before selling, so I think that all data should definitely be deleted. In general, I think you need to google will a factory reset delete my contacts. I'm sure there is more accurate information on the Internet that may be useful to you.
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