It's so weird why nothing works. I need this hard drive and the files on it for work, and I just recently bought a new external hard drive. I mean, everything is brand new, and I didn't expect there to be any problems.
Well, even new stuff can have issues. Are you sure there's no problem with the external drive itself? I'd try opening it on another laptop if I were you.
I think the problem could be with both the hard drive and the Mac. No matter how good this laptop is, and I know what I'm talking about because I've been using a MacBook for almost four years, sometimes glitches happen that I didn't expect and can't explain. Try fixing the connection issues with the hard drive using article https://setapp.com/how-to/how-to-access-external-drive-thats-not-recognized-on-mac. There are several options and ways to solve the problem. Maybe one of them will help you!
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