To be honest, this is the first time I've heard of such a service. In fact, google drive was always enough for me, and I didn't think about looking for something else.
I think the Verizon Cloud website has a variety of tips and tricks, and you can also contact their tech support if they have one. I don't know what your problem is, but I also found instructions on how to delete from the verizon cloud, so if that's what you need, I'm glad I was able to help and save you time, which is better spent using it.
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