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more attention to elaborate hairdos than Cher in her heyday

It has, in short, all the trauma and pain of real life, and some cautions are in order when it comes to seeking psychological support.

But maybe because it's a dream realm, hopefulness abounds. Nowhere is that truer than in Second Life's support groups, which help people cope with everything from cancer, depression, bipolar disorder and autism, to caretaker stress. There are more than 70 such groups, according to Second Life's Health Support Coalition. Most are secular. While a few groups are facilitated by associations such as the American Cancer Society, peers run most.

As expressed on the Web site, www.supportforhealing.com, associated with Second Life's Support for Healing Island, "we are NOT and never will replace the help of professionals ... but purely hold a safe place for people to come when they need a shoulder."

A year ago, before I had explored Second Life, I would have laughed at the idea of virtual shoulders. How can a person possibly be "real" via an avatar anyway - much less have a meaningful conversation with a puppy dog, barmaid, elf, or wilder avatar appearance such as a blob or a tree? It's hard enough to trust someone in real life, much less "second life." Then again, what better place to connect our yearning selves with other yearning selves than in a space of mutual creation - a place where those very selves can be one's unconscious made manifest? Indeed, avatar, in its original Sanskrit, refers to the descent of the soul in human form. Click, clack: When I rose from my hourlong anxiety group meeting, I felt seen and heard in the deepest part of me - more so, in fact, than in some "real life" interactions, where we often put up fronts.

The anonymity of Second Life can make all the difference in opening up to share within a support group. Somewhere in small-town America, a wife and mother of about 40 - she could be your neighbor or relative - suffers from serious depression. She loves animals, so within Second Life, as Fionella Flanagan, she's a big gray dog with a shaggy white mane. She attends the depression support group. Why does she do it? "I don't have to worry about what I say in the group coming back to bite me in my home town."

She also suffers from fibromyalgia, one of those crippling, invisible diseases that some doctors say is "all in your head." In Second Life, Fionella doesn't "have to overcome real life prejudice when I say I'm sick. There's none of that, 'but you look so good' junk."

When anxiety support group avatars were asked whether they were more honest as avatars than in real life, a wild-haired blonde, Galvana Gustafson (in real life an American, dancer and bassoonist with a master's degree in psychotherapy), put it this way: "My avatar is more honest than myself because the rejection won't hurt as much."

"All of Second Life is my support group," she reported.

Morgana later discovered the Support for Healing Island "because I was going through a major relapse with my bipolar and needed help from people who understood. I personally like to be in groups that are survivors, sufferers, and caretakers and loved ones, supporting one another. The best help and advice I have ever gotten are from people who have experienced firsthand."

People with autism or Asperger's especially seem to appreciate Second Life.

Researchers of autism use Second Life as a laboratory and tool. At the in-world SL-Labs and Teaching and Research facility, at the University of Derby in England, Simon Bignell, a lecturer in psychology, studies how Second Life can "enhance first life social-communication skills in people" with autistic spectrum disorders. The Center for Brain Health at the University of Texas, Dallas, offers a therapy in Second Life for people with Asperger's that helps them practice interviewing for jobs.

Second Life's Health Support Coalition (a collaboration between Soj, the avatar Gentle Heron and Carolina Keats, who in real life is a medical librarian) has won a grant from the Annenberg Foundation to create an Ability Commons, for 40-plus smaller health and support groups. "Imagine a paralyzed 23-year-old lying in his family's back bedroom," the coalition wrote, "yearning for contact with age peers in similar situations. Second Life offers people with serious physical and cognitive disabilities opportunities to socialize and get information."

opens each meeting with disclaimers: "Please do not let these meetings take the place of professional help," he typed to us.

One in-world psychologist, Dr. Craig Kerley from Georgia, who was profiled on CBS's "Early Show," has hung his shingle for "cybertherapy" at $90 per hour. This work, he says, "can be valuable for those who have limited choices in their geographical region, have limited time to drive to regular in-person appointments, have limited mobility, and have limitations in their lifestyle that make traveling to a brick and mortar office difficult."

Still, Dr. Peter Yellowlees, a professor of psychiatry and behavioral sciences at UC Davis and a specialist in virtual worlds, cautions about therapy in Second Life, even with professionals. He advises using it only as "a potential adjunct to face-to-face therapy," and to "use passwords or other cues in Second Life to make sure you're talking to the right person" - the real therapist, not scammers posing as one.

Yellowlees uses Second Life as a teaching tool, not for therapy. His Virtual Hallucinations sim gives "the lived experience of schizophrenia - to hear voices and see visions" so his students (and the rest of us) can "get inside the head, just a bit, of someone who's psychotic." It certainly sparked empathy in me, much more richly than a mere clinical description of the disorder would have done.

Empathy: There's that word again, an odd one to associate with impersonal bytes and modems, but the right one. Second Life is a hot, humming thing of wire and light, a "server" - spiritual teachers would like the metaphor - that can carry community and genuine human sympathy.

i3D Tools at English Village Holoteaching™ Virtual holodecks enable teachers to "Holo-teach™." Holoteaching™ is a term we use to describe teaching using a holodeck. Plain and simple. We'd love to do this in the real world, but since real world technology is not yet available we are doing it in SL. Holoteaching™ provides a number of advantages for our teachers. Namely - context.  If you've ever taught a language class to a group of students, you will understand the importance of context.   For example, if a student was, say, going to Italy for a vacation, and wanted to study how to order some food - they could easily pick up a book on Italian language and memorize the necessary phases.  If however, they were actually able to do a trial run - and actually sit down IN an Italian restaurant BEFORE they went on vacation, the likelihood of a good meal would most definitely increase. This is EXACTLY what holoteaching provides - an avenue for teachers to immerse students into rich role play scenarios where the walls, floors, and ceilings are textured to match what they are learning! Talk about fun!

Holo-teaching also allows transforms our classrooms into versatile meeting spaces.  If a teacher needs to provide office hours, or meet with the president, or a college across the globe, they can easily transform their classroom into the appropriate space.  Need a meeting room? No problem, click on meeting rooms, and choose from our selection. You can't find a meeting room you like? No problem, build it yourself, and our engineers will program it into the holodeck for you!  Need a library to do research on educational technology? Load our research lab, and have the walls filled with links to real world research portals on the web!  The options are endless!

Interactive White boards English Village also makes use of several interactive white boards in Second Life. This allows our teachers to import Real World content from their PowerPoint presentations.  Once loaded, teachers can flip through each slide easily like they would in a normal class setting.  During conferences, our teachers also have the option to allow their audience, or guests to import and share their own PowerPoint slides during the meeting.

While Reuters thinks that the story has moved on from Second Life, CNN and many others beg to differ. The broadcaster now has an even larger presence in SL. Rather than send in a reporter as a corresponent in-world, CNN relies on SL residents to report their own news as citizen journalists for its iReport site. CNN.com senior producer Lila King said that Second Life iReporters have posted 376 stories since it launched a year ago, but that relatively small number did lead to a number of stories on written by CNN.com producers (including this one about relationships in-world). King Since iReport.com launched in Feb. 2008, Second Life iReporters have posted 376 stories. It's probably worth noting that "in-world" iReporters actually began sending stories when the iReport SL hub launched in November 2007, but we don't have an accurate count of stories submitted before iReport.com launched. King said that SL has been more than just a story-generating tool for CNN's iReport team; it's also helped them learn to nurture an online community. "We've started to see a new benefit of being in Second Life: it gives us a place to polish our skills in community building," King said. "Newsrooms everywhere, ours included, are trying to learn how to foster meaningful, two-way conversations with their audiences. When we hold our virtual news meetings every Tuesday afternoon (2 pm Second Life Time/5 pm ET) with the Second Life iReport community, that's exactly what we're doing: listening and interacting in real-time, offering feedback and courting new ideas along the way."

One thing that has survived the hype is the virtual economy of Second Life and other online worlds and gaming environments, where people sell virtual goods with game-based money that can be converted to real money. BusinessWeek's Hof believes that's a story that has staying power. "The notion of virtual economies is already becoming a solid business model for many game companies, and even social networks like Facebook -- by some accounts up to $2 billion in revenues -- so that seems like a trend that has some legs, and it's one you can credit Second Life with proving as much as anyone," Hof said. "And of course, the idea of user-generated content is huge today on a number of fronts, though Second Life is just one example of that."